The Data Acquisition Specialist serves as the primary liaison between a company and government agencies, playing a key role in sourcing critical data for our innovative SaaS platform. This position requires effective communication and management of public records requests to support our cutting-edge software solution.
Key Responsibilities:
Establish and maintain communication with government agencies via email, phone, fax, and postal mail.
Oversee account management processes, ensuring all interactions and activities are accurately logged in the company's CRM system.
Navigate and comply with public records laws when acquiring necessary data.
Submit and track public records requests to government agencies.
Review and assess incoming data files for quality, relevance, and usability.
Manage a multi-state territory, including regions with restrictions on public records usage.
Promote SmartProcure to government agencies, strengthening brand awareness and relationships.
Perform additional duties as assigned to meet business objectives. Requirements
High school diploma or GED required; Bachelor’s degree preferred.
Proven experience in CRM account management.
Strong background in data entry and analysis.
Excellent work ethic with the ability to manage multiple tasks simultaneously.
Proficiency in computer navigation and Microsoft Word/Excel.
Exceptional organizational skills and attention to detail.
Strong professional communication skills, both written and verbal.
Self-motivated, with the ability to work independently.
Prior experience with public records requests is a plus.
Minimum Technical and Work Environment Requirements:
Internet Connection:
Primary internet connection with a minimum speed of 15 Mbps.
Backup internet connection with at least 10 Mbps.
Backup connection must be capable of supporting work during a power outage.
Primary Device:
Desktop or laptop equipped with at least:
Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
A minimum of 8 GB RAM.
Backup Device:
Must meet or exceed the performance of an Intel Core i3 processor.
Must be functional during power interruptions.
A functioning webcam.
A noise-canceling USB headset.
A quiet, dedicated home office space.
Peripherals and Workspace: A smartphone for communication and verification purposes. Benefits
High school diploma or GED required; Bachelor’s degree preferred.
Proven experience in CRM account management.
Strong background in data entry and analysis.
Excellent work ethic with the ability to manage multiple tasks simultaneously.
Proficiency in computer navigation and Microsoft Word/Excel.
Exceptional organizational skills and attention to detail.
Strong professional communication skills, both written and verbal.
Self-motivated, with the ability to work independently.
Prior experience with public records requests is a plus.
