Build your career with SMA Support Services!
We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing.
We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.
Ready to grow your career in a supportive, international environment? Join us—apply today!Qualifications
-Advanced knowledge of Google Sheets/ Excel is a plus.
-Ability to multitask efficiently while maintaining accuracy
-Willing to work graveyard shift
-Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functionalcamera, noise-canceling headset, and dual monitor
-A stable internet connection with at least 25 Mbps upload and download
-Back-up power/internet is required
-Attention to detail to ensure accurate message taking and forwarding.
-Problem-solving skills to handle unexpected situations and provide appropriate responses.
Primary Task
-Extracting and importing project and contact details from the client’s current system.
-Setting up system integrations with third-party tools.
-Customizing workflows, pipelines, and automation triggers.
-Creating and configuring estimate and contract templates.
-Any other tasks as required by company
Offer
Long-term/full-time position
Competitive pay is at 20,000 gross + 13th Month pay
Pay begins on day 1 of training
Benefits, such as: Enjoy benefits valued at 324,000 pesos annually
HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at ₱100,000 Maximum Benefit Limit
Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year.
Pag-IBIG MP2 Savings Program: Where the company will contribute monthly to your MP2 account!
Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization
Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time.
Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually
Perfect Attendance
KPI Superstars
Shoutout Incentive
Referral Incentive
QA Rockstar
C3 Champions
Client Obs Incentive
Quarterly In-person Team-Buildings
Annual Company Outing - A yearly team adventure to unwind and celebrate together
Annual Year-End Party - A fun-filled party capped with exciting grand raffle giveaways!
Annual Performance Review - Performance-based reviews with opportunities for pay raises.
Annual Sports Fest - Show your team spirit and compete in fun games and tournaments!
13th-month pay - Guaranteed additional month’s salary every year.
Government-mandated benefits:
SSS
PhilHealth
PAG-IBIG
Career Advancement Opportunities
SMA Support Services is a Business Process Outsourcing (BPO) company that connects talent with top-tier U.S. clients in the construction and roofing industries. The company specializes in supporting clients with tasks including project and contact data management, document organization, system integrations, and workflow customization. SMA Support Services prioritizes employee development through comprehensive, paid training programs designed to equip team members with the skills needed to excel in their roles. Operating in an international environment, the company focuses on building long-term career opportunities while maintaining strong client relationships in the construction sector.
