LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.
Overview:
You will report to the Senior Manager of Revenue, rolling up under the Chief Accounting Officer org. As part of LivePerson's Revenue Accounting Team, you'll be at the forefront of revolutionizing accounting practices. We prioritize automation and agility, driving efficiency in revenue reporting through collaborative use of cutting-edge tools and technologies. While Python and advanced analytics are part of our toolkit, our focus extends beyond any single language or platform.
Our team embraces a data-first approach and upholds the highest standards of integrity. Working closely with data analysts, we continuously refine processes, leveraging automation to streamline operations and deliver actionable insights. As a member of our dynamic team, you'll immerse yourself in a culture of continual learning and growth, with ample opportunities for cross-training. Join us in reshaping the future of revenue accounting in the tech industry, where your dedication to innovation and efficiency will thrive in an environment of collaboration and progress.
In this pivotal role, you'll spearhead customer contract management and negotiations, ensuring accuracy and compliance with ASC606 standards. Your primary focus will be on meticulously entering contracts into Salesforce, conducting detailed ASC606 analysis for each contract, and identifying the five-step process for revenue recognition. You'll also provide crucial support in weekly contract analysis, contributing to the team's overall success.
You will:
- Manage the accurate entry of contracts into Salesforce CRM, ensuring alignment with revenue recognition standards.
- Conduct detailed ASC606 analysis for each contract to determine appropriate revenue recognition treatment.
- Identify and apply the five-step revenue recognition process for each contract, ensuring compliance with accounting standards.
- Provide support in weekly contract analysis, assisting in identifying trends and potential issues.
- Collaborate effectively with cross-functional teams, including Sales, Revenue Operations, and Finance, to ensure seamless contract management and revenue recognition processes.
- Participate in process improvement initiatives to enhance efficiency and accuracy in contract management and revenue recognition.
You have:
- 5+ years’ experience in Order Management, Revenue Operations, Deal Desk, Sales Operations or Finance Operations roles
- 5+ years’ experience with Salesforce CRM and CPQ tool or similar price quoting platform
- Experience with Microsoft Office and GSuite
- Experience working with a remote sales team is preferred, ability to build effective working relationships
- Highly organized, innovative and strong attention to detail
- Excellent written and verbal communication skills
- Ability to prioritize and manage multiple tasks consistently meeting deadlines
- Self-starter able to work in a fast-paced, self-directed environment
- Bachelor’s Degree or related experience desired
Benefits:
- Health: medical, dental, and vision
- Time away: vacation and holidays
- Development: Generous tuition reimbursement and access to internal professional development resources.
- Equal opportunity employer
Why you’ll love working here:
As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.
Belonging at LivePerson:
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
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