LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.
Overview
LivePerson Voice: LivePerson's revolutionary CCaaS product offers a seamless customer experience across any voice or digital communication channel. Unlike traditional competitors that are optimized for agents and built on selling seat licenses and telco minutes, LivePerson Voice aims to minimize agent seats through increased use of automations with high containment, reduce telco minutes, and overall operating costs while dramatically improving customer satisfaction (CSAT). LivePerson Voice is designed to complete the loop and create a frictionless customer experience. LiverPerson’s VoiceBot is a product offering that provides real-time voice conversations between bots and consumers. It is powered by LivePerson’s VoiceCore Platform, which is a suite of microservices.
We are looking for a full stack SDE II with frontend focus to join our team. In this role you will develop, design the C2M services using NodeJS and Javascript.
You Will
- Build and maintain scalable web applications
- Develop Javascript backend services (with NodeJS)
- Deliver testable, maintainable, and high-quality code
- Engineering duties include technical design, implementation, testing, support and participation in peer code reviews.
- Collaborate and interact with multiple engineering and Product teams
You Have
- 4+ years of experience in development of Microservices, RESTful API, backend systems
- Frontend Web Frameworks - Vue, Angular
- Backend Web Frameworks - NodeJS
- Code repository and deployment pipelines - GIT, Docker and Kubernetes
- Relational or non relational databases experience, including MySQL and Cassandra.
- Experience in Kubernetes is a plus
- Experience in AWS is a plus
- Graduate degree in Computer Science, Statistics, or another quantitative field.
You should be an expert in:
- Strong programming skills in NodeJS/Typescript (3 years) - MUST
- Working knowledge of technologies such as Kafka, Redis and NoSql (1 year) - MUST
- Experience with Git (1 years) - MUST
Benefits
- Health: Medical, Dental, and Vision
- Time away: Vacation and holidays
- Development: Generous tuition reimbursement and access to internal professional development resources.
- Equal opportunity employer
Why You’ll Love Working Here
As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.
Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
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