RemoteJobs.org mascotRemoteJobs.org
Remote JobsCompaniesAPISign inPost a Job
RemoteJobs.org mascotRemoteJobs.org

Find your dream remote job. Browse thousands of remote positions from top companies worldwide.

Job Categories

  • General
  • Programming
  • Design
  • Marketing
  • Sales
  • Customer Support

Resources

  • Browse Jobs
  • Companies
  • Post a Job
  • For Developers
  • Blog

Company

  • About Us
  • Contact
  • Privacy Policy
  • Terms of Service
© 2026 RemoteJobs.org. All rights reserved.
    ← Back to all jobs
    Hightouch

    Deployment Architect - Email & SMS / Messaging

    Hightouch
    Full-time
    Verified Remote
    Anywhere in the WorldCustomer SupportToday

    About this role

    Headquarters: Remote (North America)

    About Hightouch

    Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

    Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.

    Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.

    At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.

    What You’ll Do

    • Own the end-to-end deployment and migration for enterprise Email/SMS customers, from technical discovery through successful production launch
    • Lead technical discovery and implementation workshops, translating customer requirements into scalable messaging architecture across integrations, data flows, APIs, account structure, and channel configuration
    • Assess customers’ existing ESP and messaging infrastructure and develop migration plans that manage dependencies, mitigate risk, and accelerate time-to-value
    • Drive implementation across technical and business stakeholders, including configuration, integration, testing, validation, cutover, and launch readiness
    • Lead SMS provisioning and implementation, including sender setup and registration, consent and preference flows, and identification of carrier, regulatory, and provisioning dependencies
    • Partner with Deliverability Specialists on sender authentication, domain and IP strategy, warm-up, reputation, and overall deliverability readiness
    • Act as a trusted technical advisor to customers, proactively identifying architectural decisions, risks, and blockers throughout the deployment
    • Partner with Product and Engineering to resolve implementation blockers and bring customer feedback and product gaps back into the organization
    • Build repeatable frameworks, documentation, tooling, and best practices that make enterprise deployments more efficient and scalable

    What We’re Looking For

    • 5–10 years of experience in technical implementation, solutions architecture, professional services, or a similar customer-facing technical role
    • Experience implementing or migrating enterprise email, SMS, marketing automation, or customer engagement platforms
    • Strong technical foundation across APIs, webhooks, data integrations, authentication, and enterprise architecture
    • Strong understanding of messaging architecture, including sending domains and IPs, subscriber data, consent and preference management, and transactional vs. marketing messaging
    • Experience with SMS provisioning and implementation, including 10DLC, toll-free or short code registration, consent management, and carrier requirements
    • Proven ability to lead complex enterprise implementations across multiple technical teams, business stakeholders, and dependencies
    • Strong technical project management, communication, and facilitation skills, with the ability to drive multiple implementations and guide technical decision-making
    • Experience developing implementation processes and frameworks that scale as a product and organization grow
    • Experience with platforms such as Adobe Campaign, MoEngage, Marketo, Eloqua, Attentive, Salesforce Marketing Cloud, Braze, Iterable, Responsys, SendGrid, Twilio, or similar is a strong plus
    • Bachelor’s degree or equivalent practical experience

    The salary range for this position is $140,000-$180,000 USD per year, which is location-independent in accordance with our remote-first policy. We also offer meaningful equity compensation

    E-Verify Statement

    Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.


    E-Verify Notice
    E-Verify Notice (Spanish)
    Right to Work Notice
    Right to Work Notice (Spanish)

    To apply: https://weworkremotely.com/remote-jobs/hightouch-deployment-architect-email-sms-messaging

    About Hightouch

    Hightouch
    Hightouch

    Hightouch is an Agentic Marketing Platform powered by a Composable CDP that enables marketing and growth teams to create content, plan campaigns, and execute strategies with AI-driven velocity and performance. Founded in 2019 and headquartered in San Francisco, the company leverages advances in LLMs, agentic AI, and cloud data warehouses like Snowflake and Databricks to help marketers analyze performance, brainstorm ideas, and generate creative at unprecedented speed and quality. Named a Leader in the 2026 Gartner Magic Quadrant for Customer Data Platforms, Hightouch is trusted by leading enterprises including Domino's, Spotify, Ramp, and PetSmart. The platform consolidates brand context, customer data, and performance history in one place, allowing marketing teams to build and ship end-to-end campaigns themselves while moving faster and staying on brand. Hightouch's mission is to help customers leverage data and AI to grow their businesses through transformational marketing workflows.

    Hiring remote talent?

    Reach active remote job seekers from $149.

    Related Jobs

    Client Success Principal

    Included Health

    Account Manager

    TeamSnap · USD 73,000 - 73,000

    Seasonal Customer Experience Associate

    Tecovas · USD 18 - 18