About BJAK
BJAK is building the next-generation insurance and financial services platform - designed to be intuitive, intelligent and personalised. Presently we are the largest insurance platform in Southeast Asia, and expanding globally with a strong focus on technology and product superiority. We are looking for talented, ownership-minded individuals. In return, expect growth, trust, autonomy, rewards, and impact.
About the Role
As a DevOps Engineer, you will be responsible for building and operating the infrastructure that enables BJAK’s engineering teams to ship reliably, securely, and at scale. You will work closely with developers to design deployment workflows, maintain production systems, and continuously improve reliability, performance, and security across our cloud environments.
This is a hands-on role for someone who enjoys owning systems end-to-end, solving real production issues, and building platforms that support fast-moving product teams.
What you'll be doing:
Design, build, and maintain CI/CD pipelines to support automated build, test, and deployment workflows
Manage, operate, and scale Kubernetes clusters (EKS, GKE, AKS, or self-managed)
Provision and maintain cloud infrastructure using Infrastructure as Code (Terraform, Pulumi, CloudFormation)
Improve system reliability, performance, availability, and scalability
Implement and maintain monitoring, logging, and alerting systems (e.g. Prometheus, Grafana, ELK, Datadog)
Support zero-downtime deployments, rollbacks, and release strategies
Troubleshoot production issues including latency, errors (e.g. 502s), pod crashes, OOMs, and networking problems
Implement and enforce security best practices, including secrets management, IAM, and network policies
Collaborate closely with software engineers on deployment strategies, system design, and operational readiness
What you'll need:
Bachelor’s degree in Computer Science or equivalent practical experience
Strong experience with Linux environments and shell scripting
Hands-on experience with Docker and Kubernetes
Experience working with at least one major cloud platform (AWS, GCP, or Azure)
Solid understanding of CI/CD systems (GitHub Actions, GitLab CI, Jenkins, etc.)
Experience implementing Infrastructure as Code
Good understanding of networking fundamentals (DNS, TCP/IP, load balancing)
Comfortable debugging and resolving production issues
Strong understanding of performance, scalability, and reliability principles
Experience with backend or web application environments
Proficiency in at least one scripting language such as Bash or Python
Ability to work independently, take ownership, and drive initiatives end-to-end
Nice to have:
Experience with Groovy
Familiarity with frontend frameworks such as React or AngularJS
Familiarity with JavaScript / TypeScript
Experience working with Node.js
Familiarity with MongoDB
Why join BJAK:
Work on production systems that operate at real scale across multiple markets
High ownership role with meaningful impact on reliability, security, and developer velocity
Collaborate closely with experienced engineers in a fast-moving environment
Flat structure where execution and results matter more than titles
Opportunity to build, improve, and own critical infrastructure end-to-end
Competitive compensation and long-term growth opportunities
A1 is building a proactive AI smart assistant designed for everyday users to bring intelligence to conversations, errands, organizing, and workflows. The company's product focuses on achieving high reliability for long-running workflows with persistent context and real-world task completion capabilities. The system handles multi-step reasoning, interacts with external tools, and maintains reliability despite non-deterministic model behavior. A1 is developing production AI systems that serve features across mobile and desktop clients, with a focus on latency, correctness, reliability, and cost optimization.
