Director of Product

Who We Are: WellSaid Labs

WellSaid Labs is the leading AI voice company for enterprise and professional applications. Using carefully sourced voice talent and our own AI advanced platform, WellSaid provides ultra-realistic voices that the world’s biggest brands trust to engage listeners. We build AI responsibly and ethically.

Who You Are: A Creative, Strategic Product Leader

As Director of Product, you will be the voice of the customer. You will define products that deliver innovation in features, usability and product performance. This role requires a leader who moves fast, has an entrepreneurial spirit, and is capable of breaking down and solving complex problems. You will be expected to operate both strategically and tactically: thinking big to drive new opportunities, diving deep in data to uncover customer insights, and working backwards from the customer.

In this role you will lead a team of Product Managers and Designers to research, define, and drive the roadmap for our suite of products. You also will partner closely with engineering teams to bring your plans to life. As our ideal teammate, you possess a natural curiosity, sharp analytical skills, and are excited to innovate on behalf of customers.

How You’ll Contribute:

• Deeply understand the needs of our customers to build products with great market fit through market and customer research.
• Craft product strategy and set product roadmaps in collaboration with leaders across the organization, driving tradeoff decisions in service of customer needs
• Develop and grow the product org to build the right product features
• Manage a high performing team of Product Managers and Designers, ensuring they have clear goals and responsibilities.
• Provide guidance, mentorship and leadership to help your team excel, and provide constructive feedback where necessary.
• Create a culture of strong ownership, resulting in highly reliable products and services at scale.
• Build product management processes and implement best practices to build an exceptionally well functioning product and design team.
• Define the roadmap, break down the work into a well-prioritized plan, and execute.
• Drive product features through their entire creative cycle: ideation, specification, design, development, release, analysis, and iteration
• Develop qualitative and quantitative data insights from customer research, data analysis and business analytics to help drive product decisions
  
  

What We’re Looking For

• Curious & Creative. You’re comfortable navigating between the big ideas and executional realities to create an achievable product strategy. You are comfortable with ambiguity, have a hunger to learn and actively seek new challenges. You creatively find solutions.
• Influencer. You’re comfortable influencing a group of executives as well as communicating your product vision clearly to the cross-functional team.
• Communicator. You can be open to different communication styles and listen carefully to diverse sets of ideas.
• Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering value in an iterative way focusing in minimum viable product
• Customer Focused. You have a desire and ability to connect with our external or internal customers to fully understand their needs deeply.
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in product development.
• Track Record. You come with a proven track record of success delivering high quality SaaS services to customers.

To be successful in this role, you ideally also have some combination of the following:

• Bachelor’s Degree in Computer Science or Engineering, or equivalent work or military experience
• Ideally 7+ years of experience in SaaS product management
• Proven track record of end-to-end software product delivery, from defining product vision and requirements to product launch
• 5+ years of experience in Agile product management
• 5+ years of experience translating business strategy and analysis into digital products
• Experience in enterprise software development
• Experience working in startups and fast paced large corporations (at-scale products)

To join our team you:

• Must be a U.S. Citizen or Permanent Resident
• Must pass a pre-employment background check
  
  

What We Offer

WSL is proud to support an inclusive work environment that emphasizes each team member’s personal and professional growth. Our team is fully distributed throughout the U.S., and we support flexible schedules - work where and when you work best. You’ll have teammates just a Slack message or video call away if you ever need help solving an exciting challenge, or even if you just have a funny story to tell.

As a technology company, we strive to be externally competitive with companies at a similar size and stage, and internally fair in our pay practices. The hiring salary range for this role is $168,000-$197,000 annually and represents the target offer range given the scope and experience expectations for this role.

Other perks and benefits:

• Competitive salary and stock options
• Full medical, dental, and vision insurance
• Matching 401(k) plan
• Generous vacation policy/paid time off
• Parental leave
• Learning & development stipend
• Home office stipend
  
  

What to Expect From Us

We strongly encourage you to apply! If we feel your skills, experience, and values match, we’ll reach out about meeting with the team.

During the interview stage, you can expect:

• An initial “phone” screen with our Technical Recruiter (30 minutes)
• An interview with our CPTO (30 minutes); if there’s a mutual match we’ll schedule time with the team.
• An interview loop with 2-3 interviews (1 hour each) with members of the Product and Engineering teams
• A final product strategy showcase with our technical leaders (1 hour)

All interviews will be remote via Google Meets; we are happy to make accommodations you might need to feel set up for success in our process.