Director of Product Management

HICX is a leading worldwide provider of enterprise SaaS solutions for digital supplier management. Learn more about HICX

This is a highly visible role within the organization with direct interactions with executive leadership to conceptualize, prioritize and deliver the companies north star roadmap. 

The Product team is currently looking for a highly skilled individual to grow with the organization, managing stakeholders across verticals and setting up the right priorities for delivering on both short- and long-term initiatives. 

Reporting directly to the VP of Product Management, the Director of Product will own a HICX product line and define the solution that will enable HICX to best serve new and existing customers by creating best-in-class solutions. 

Position Overview

• Define and own the long-term product vision.
• Develop a product strategy, build and own the roadmap and prioritize accordingly.
• Own the end-to-end processes related to product discovery, from identifying problems and opportunities, to defining solutions that will be delivered to HICX customers.
• Hire, onboard and mentor great product managers and product designers to build a world-class team.
• Communicate with customers and stakeholders to gather requirements and understand their needs.
• Make the tough decisions about what HICX will and will not do, balancing long-term product vision with short term commercial pressures. Justify this with clear analysis.
• Continuously drive process development: improvement in ideation, conceptualization, implementation, and qualification of new features.
• Create, maintain, and prioritize product development phasing and backlog, including requirement grooming, and making verbal and written recommendations to management.
• Define best working practices with engineering, quality, product delivery teams.
• Support sales, pre-sales, account management and customer success winning new and retain existing customer accounts.
• Support internal teams improving the onboarding experience for new customer accounts.
• Proactively research and identify technology trends that may be advantageous to the realization and continued adoption of HICX’s product offering globally.
• Look beyond where the market is today and ensure that the company maintains a competitive advantage.

Requirements

• 6+ years in a product management or solution architect leadership role for a B2B SaaS-related solution.
• The candidate needs to have proven experience in delivering through agile methodologies in a fast-paced environment.
• Experience in managing large, complex programs/projects that have a significant impact.
• An ideal candidate
• has expert level understanding of supply chain and procurement processes.
• understands the intricacies of master data management and governance.
• has a knowledge about supplier risk management, ESG, supplier performance management.
• Has a good understanding of technologies and is not afraid or shy’s away from learning new technologies.
• Understanding of the SaaS product management process with hands-on experience of creating and managing the product backlog, working with technical teams to prioritize and deliver features.
• Is obsessed with modern UI and UX practices.
• Excellent communication skills and ability to build strong cross-functional relationships, internally and externally.
• The ability to take customer needs and translate them to solution requirements that can be used by product teams for development is required.
• Work with the development team on User Interface (UI) design/validation, sprint reviews, and User Acceptance Testing (UAT)
• Proven ability to execute an end-to-end solution lifecycle.

Benefits

• Work from anywhere within UK - we are a fully remote company. We have a London Office for UK-based employees who wants a change of scenery.
• Private health insurance.
• Flexible PTO - We offer 25 days of paid holiday per year + England Bank Holidays.
• Connect and socialize with the team during our company socials and off-site events.
• We celebrate special occasions with you - like your birthday! Additional PTO for all employees during their birthdays.
• Receive Competitive Pay - Our team makes sure to provide a highly competitive rate based on your skills and location.
• Work with a diverse, international team.
• Tons of amazing career opportunities in a fast-growing in-demand industry.