Speaking dutch (netherlands) and english isn´t a big deal for you? We are currently seeking for a Customer Support (m/f/d) dutch in full remote. Take the time to apply for this job and join our Avedo contact center.
Your Benefits
100% remote – work from wherever you're most productive
pay-per-ticket model – your earnings scale with your output
fully remote training (5 days) before you go live
personal onboarding and support from day one
part of a growing international freelancer network
long-term collaboration with real development opportunities
What you’ll do
You're the first point of contact for Dutch-speaking customers – handling their questions around orders, returns, products, and their overall shopping experience. In detail:
Inbound calls and written customer communication (email/chat) in Dutch
order management, returns processing, and general customer inquiries
providing product information and shopping advice
accurate documentation of each case in the CRM system
close collaboration with your team and Team Lead
Requirements
What you bring
first experience in customer service – ideally in an e-commerce, fashion, or contact center environment
native-level Dutch (written and spoken) – this is a must
good English skills for internal communication and training
strong communication skills and genuine enthusiasm for customer contact
self-motivation and discipline for independent remote work
stable internet connection and a quiet workspace
comfortable working with CRM tools and digital systems
ideally previous experience in a call center environment
Key details
Have we piqued your interest? Then we should definitely get to know each other. With over 40 contact centers in Germany and around the world, we’re a strong partner for our customers. To make that happen, teamwork is our top priority. Together, we ensure that we’re not only successful but also create better customer experiences.
So, what are you waiting for? Apply now for Customer Support (m/f/d) dutch at Avedo. We look forward to meeting you!
All names are directed at all genders.
Avedo is a contact center brand under Ströer X GmbH that operates over 40 contact centers globally, providing customer support solutions for e-commerce and retail businesses. The company specializes in multilingual customer service operations, handling inbound communications including calls, email, and chat support. Avedo works with a distributed network of remote freelance specialists to deliver customer service across multiple languages and markets. The company focuses on creating better customer experiences through teamwork and maintains operations across Germany and internationally.
