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E-Commerce Growth Manager

F

Location
United States
Futuri

Job Description

About Futuri

Futuri, an AI technology company, helps media companies engage and monetize audiences to thrive in the AI era. Futuri’s suite of software leverages the company’s 20+ patents in artificial intelligence, broadcast technology, and public safety to predict audience behavior and deliver the right content to the right audience at the right time across all platforms – broadcast, podcast, streaming, and digital publishing. Futuri also serves government agencies with BEACON, the world’s first AI-powered emergency broadcast system. Over 7,000 broadcast and media companies worldwide, reaching audiences of 100 million+, trust Futuri to grow and monetize their audiences and improve profitability with software such as TopLine, a sales intelligence system, expedites the sales cycle and grows revenue; TopicPulse, an audience intelligence system, trends what audiences care about and forecasts what will go viral. For more information, please visit www.futurimedia.com.

About the role

We are looking for an innovative and agile growth manager with deep expertise in e-commerce. You will have a direct hand in steering groundbreaking digital innovations that impact our products, projects, and decisions.
As part of a fully remote, forward-thinking organization, you’ll enjoy the flexibility to innovate from anywhere while influencing projects in real time. Our fast-paced culture rewards creativity and adaptability, empowering you to experiment, push boundaries, and deliver bold solutions that transform the online customer experience.
Your mission: Own the revenue success of e-commerce product go-to-market from concept to market. With the competitive environment in mind, you’ll define personas, develop cutting-edge digital products, optimize the customer journey, and craft go-to-market strategies that drive rapid revenue growth through e-commerce. Your leadership will have an immediate impact, shaping the future of digital commerce.
The ideal candidate is a visionary leader who thrives on solving complex problems and thrives in a fast-moving environment. You’ll be responsible for crafting a bold product vision that enhances digital engagement, conversion rates, and overall customer satisfaction. With a customer-first mindset and a talent for using data-driven insights, you will help us continually innovate and stay ahead in the rapidly evolving e-commerce space.
In this role, you're shaping the future of digital commerce, with every decision making an industry-wide impact.

What you'll do

Key Responsibilities:E-Commerce Growth
  • Develop and execute a robust e-commerce strategy that aligns with the company's overall product vision and growth targets.
  • Own the revenue success of the product from concept to launch, for e-commerce products, ensuring seamless execution and go-to-market success.
  • Gather and prioritize customer, market, and competitive intelligence to fuel e-commerce product innovation and optimize online sales funnels.
  • Lead product-level experiments and A/B tests to optimize conversion rates, user experience, and digital engagement.
  • Align cross-functional teams around a unified e-commerce strategy with clear goals, accountability, and metrics.
Product Development & E-Commerce Growth
  • Collaborate closely with engineering teams to ensure digital products are built for scalability, performance, and market needs.
  • Define minimum viable products (MVPs), prototypes, and specifications with a focus on rapid iteration and responsiveness to market feedback.
  • Drive a customer-centric approach to innovation by working with product development and CX teams to leverage customer insights, improve user experience, and reduce churn.
  • Implement data-driven decision-making processes using analytics to track key performance indicators (KPIs) such as conversion rates, customer acquisition costs (CAC), and lifetime value (LTV).
Cross-Functional Collaboration
  • Partner with marketing to develop and execute high-impact digital marketing campaigns, SEO strategies, and SEM initiatives to drive traffic and conversions.
  • Collaborate with marketing on branding, content, and social media to ensure consistent messaging and brand presence across all e-commerce touchpoints.
  • Heavy involvement with sales team, growth strategies, and go-to-market execution
  • Work closely with customer experience and support teams to refine the online customer journey, boost retention, and build a strong knowledge base.
  • Collaboration with product management, engineering and project/program management team focused on e-commerce growth and innovation.

Qualifications

  • Proven success in leading e-commerce growth initiatives, with a track record of taking digital products to market and driving significant revenue.
  • Strong understanding of e-commerce platforms, digital marketing, SEO, SEM, and conversion optimization techniques.
  • Hands-on experience with data-driven decision-making, leveraging analytics to optimize online customer journeys, and improve overall profitability.
  • Strong communication skills to align cross-functional teams and drive initiatives that support e-commerce growth.
  • Experience building products from scratch and successfully scaling them in the e-commerce space.
  • Bachelor's degree required; MBA or technical degree a plus.
What We Offer: We provide competitive compensation (commensurate with experience), excellent benefits, including health, dental, and vision insurance, a generous FTO policy, and a 401(k) retirement plan with company match. Futuri is an Equal Opportunity Employer.

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About the job

Sep 22, 2024

Full-time

  1. US United States
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