E-commerce Operations & Data Analyst – Remote
Position Type: Full-Time, Remote Working Hours: U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring an E-commerce Operations & Data Analyst to support the day-to-day logistics, inventory management, operational reporting, and data analysis of a growing e-commerce business.
This is an operations-first role, not a highly technical data engineering position. You’ll coordinate freight and inventory, maintain accurate operational data, manage Shopify information, build reports and dashboards, and use spreadsheets to help the business make better operational decisions.
You’ll also use modern AI tools such as ChatGPT and Claude to streamline repetitive work, improve reporting, and make internal processes more efficient.
The ideal candidate combines logistics and e-commerce experience with strong spreadsheet and analytical skills and enjoys continuously improving how operations are run.
What You’ll Own
Logistics & Freight Coordination
Manage freight and shipment coordination from start to finish.
Track shipments, deliveries, and fulfillment timelines.
Coordinate closely with warehouses and logistics partners.
Maintain visibility into shipment status and proactively address delays.
Keep accurate and organized logistics records.
Ensure day-to-day logistics workflows run smoothly.
Inventory & Purchase Order Management
Monitor inventory levels and stock availability.
Create and manage purchase orders based on inventory needs.
Use sales trends and forecasting data to support purchasing decisions.
Help prevent stockouts and unnecessary overstock.
Maintain accurate inventory trackers and records.
Support inventory planning across products and fulfillment channels.
E-commerce Operations
Manage and update product and operational data within Shopify.
Maintain accurate product information and internal records.
Support day-to-day e-commerce operational workflows.
Coordinate information across inventory, logistics, sales, and customer operations.
Identify operational issues and help resolve them before they impact customers.
Reporting & Data Analysis
Maintain structured operational spreadsheets and trackers.
Generate recurring reports covering:
Sales
Inventory
Returns
Customer service
Product performance
Logistics
Analyze operational data to identify trends, issues, and opportunities.
Build and maintain dashboards that give leadership clear visibility into performance.
Support inventory forecasting and operational planning using reliable data.
AI & Workflow Improvement
Use ChatGPT, Claude, and similar AI tools to improve day-to-day operational workflows.
Identify repetitive processes that can be simplified or automated.
Use AI to support:
Reporting
Data organization
Dashboard workflows
Analysis
Documentation
Repetitive task automation
Develop practical AI-assisted processes that improve speed and accuracy.
Collaborate with developers when more technical integrations or automations are required.
Continuously identify opportunities to make operations more efficient.
What Makes You a Strong Fit
You’re highly organized and comfortable managing multiple operational workflows.
You understand how logistics, inventory, and e-commerce operations connect.
You enjoy working with spreadsheets and turning operational data into useful insights.
You proactively identify problems rather than waiting for them to escalate.
You look for better, faster ways to complete repetitive work.
You’re comfortable experimenting with AI tools without needing to be a developer.
You can independently manage responsibilities in a remote environment.
Required Experience & Skills
Previous experience in logistics, inventory management, supply chain coordination, or e-commerce operations.
Experience coordinating freight, shipments, warehouses, or inventory workflows.
Strong spreadsheet skills using Excel or Google Sheets.
Strong operational reporting and data management abilities.
Experience building or maintaining dashboards, reporting systems, or operational trackers.
Experience with Shopify or a similar e-commerce platform.
Practical experience using ChatGPT, Claude, or similar AI tools in a business environment.
Experience improving workflows or automating repetitive operational tasks.
Strong analytical and problem-solving skills.
Excellent written and verbal English communication.
Ability to work independently in a remote environment during U.S. business hours.
Nice to Have
Experience working with growing e-commerce or DTC brands.
Inventory forecasting or demand-planning experience.
Experience coordinating with third-party warehouses or fulfillment partners.
Experience creating automated reports or dashboards.
Familiarity with AI-assisted data analysis and workflow automation.
Experience collaborating with developers on operational integrations.
What a Typical Day Looks Like
You may:
Review inventory levels and upcoming stock requirements.
Track active freight shipments and follow up with warehouse partners.
Create or update purchase orders.
Update Shopify and operational records.
Maintain inventory and logistics spreadsheets.
Review sales, returns, and product performance data.
Prepare operational reports and dashboards.
Investigate discrepancies or unusual trends.
Use AI to streamline a repetitive reporting or administrative process.
Coordinate with developers when a workflow requires deeper automation.
In short: you keep logistics, inventory, reporting, and e-commerce operations accurate and organized while continuously finding smarter ways to run them.
Key Metrics for Success
High accuracy across logistics and inventory records.
Reliable and accurate operational reporting.
Timely freight and warehouse coordination.
Strong inventory visibility and planning.
Clean and consistently maintained Shopify and operational data.
Reduced manual and repetitive operational work.
Improved workflow efficiency.
Successful adoption of practical AI-supported processes.
Why This Role Stands Out
Hands-on ownership across e-commerce operations, logistics, and inventory.
Opportunity to combine operational expertise with data analysis.
Practical exposure to AI-driven workflow improvement.
Opportunity to build better dashboards, reporting, and internal systems.
Work directly on processes that impact inventory availability and business performance.
Fully remote environment aligned with U.S. business hours.
Strong growth potential into E-commerce Operations, Supply Chain, Business Operations, or Operations Management roles.
Interview Process
Initial Screening Call
Recruiter Interview
Final Client Interview
Offer & Onboarding
What Happens After You Apply
Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video completes your application and can be recorded whenever it’s convenient.
Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. You can record your video as many times as you’d like before submitting it — only your final submission will be reviewed.
Please keep an eye on both your inbox and spam folder for your Spark Hire invitation.
Apply Now
If you have experience in e-commerce operations, logistics, inventory management, and operational reporting and enjoy using data and AI to make processes more efficient, we’d love to hear from you.
Apply today and help build smarter, more reliable e-commerce operations.
Pavago is a global offshore recruitment platform that specializes in sourcing, vetting, and placing elite remote talent for businesses seeking A-players at 70% lower costs than traditional hiring. The company combines AI-driven candidate sourcing with human expertise to identify and screen offshore professionals across roles including Sales, Marketing, Admin, Finance, IT Engineering, and Product. Pavago's five-step recruitment process aims to deliver vetted candidates within 21 days, offering ongoing support through payroll management, compliance assurance, training, and seamless onboarding. They serve 150+ businesses and provide flexible pricing options including annual memberships with unlimited placements and per-hire sourcing fees. The company sources talent primarily from Latin America, Pakistan, and South Africa, prioritizing candidates with experience working with U.S.-based companies.
