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Enrollment Coordinator (Full Time, Remote)

O

Location
United States
Base Salary
45k-48k USD
Ophelia

Job Description

The Enrollment Coordinator will spearhead Ophelia’s growth by facilitating patients’ first contact and enrollment in Ophelia. This role will work under the supervision of the Lead Enrollment Coordinator to guide prospective patients through the first steps of Ophelia’s program, help prospective patients overcome initial barriers to treatment, and use data to track enrollment and explore opportunities for growth. In short, the Enrollment Coordinator will ensure that Ophelia’s mission spreads to those who need it most.
As an early and core member of our team, the Enrollment Coordinator will be integral to the growth and success of Ophelia, and will have great potential for mobility as we expand across states, and soon, the whole country.
This position is fully remote, but being located in New York City is a plus (our headquarters is in Brooklyn).

Key Responsibilities

  • Complete consultation calls with prospective Ophelia patients who are interested in getting started with our program
  • Directly engage with prospective patients to guide and help them however needed. The Enrollment Team shepherds patients through their first steps into our program, and the Enrollment Coordinator is core to that effort.
  • Reengage prospective patients who may have fallen out of contact: our goal is to ensure that no one is left behind!
Interested in learning more about Ophelia and this role? Apply below!

Advice from our career coach

As an Enrollment Coordinator at Ophelia, your primary focus will be on facilitating patients' initial contact and enrollment in the program. Here are some key tips to help you stand out as an applicant for this role:- Showcase your strong communication skills by highlighting any experience you have in guiding and assisting individuals through complex processes.- Emphasize your ability to work empathetically with prospective patients, especially those facing barriers to treatment.- Demonstrate your proficiency in data tracking and analysis, as this role involves using data to monitor enrollment and identify growth opportunities.- Highlight any experience you have in reengaging individuals who may have lost contact, showcasing your commitment to ensuring all prospective patients receive the support they need.- If possible, emphasize any specific knowledge or experience you have in the healthcare industry, as this will be valuable in understanding the unique challenges patients may face.Being located in New York City is a plus, but this is a fully remote position with potential for growth and mobility as the company expands nationally. Good luck with your application!

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About the job

Apr 30, 2024

Full-time

45k-48k USD

  1. US United States
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