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    Regrello

    Enterprise Customer Success Manager

    Regrello
    Full-time
    Verified Remote
    Remote - US - EasternCustomer Support25 months ago

    About this role

    Company Overview Regrello is a dynamic 60(+)-person startup poised to revolutionize automation within manufacturing and supply chain. With the industry still reliant on outdated communication methods for managing $13T in annual shipments, we are tapping into a $220-billion market opportunity. Our team includes industry veterans from Oracle, Palantir, Apple, Amazon, Microsoft, Amplitude and McKinsey, all skilled in building billion-dollar businesses. We serve major electronics and automotive manufacturers globally and are backed by premier investors such as Andreessen Horowitz, Tiger Global, Mubadala, Bloomberg and Ram Shriram, the first investor in Google.

    The Venture In late 2020, Regrello embarked on a mission to transform the global manufacturing industry, which is hindered by inefficient and outdated processes. Our AI-driven platform is designed to eliminate significant inefficiencies in manufacturing operations, offering solutions where others see challenges. Our approach makes it easier to customize manufacturing and supply chain processes, which are typically bogged down by emails and spreadsheets. With a 2-3 year financial runway, we combine the agility of a startup with the stability for long-term growth.

    Culture and Compensation Regrello nurtures a customer-centric, product-driven environment, supporting a flexible, hybrid/remote work setup from our bases in the US and Mexico. We aim to attract the best talent in the industry by offering competitive compensation packages, including equity options and comprehensive health benefits.

    The Problem We Solve Regrello is reshaping how companies collaborate through a no-code platform that lets businesses easily build and manage their processes. Our platform supports both internal and external collaboration, enhanced by a robust workflow engine. Our advanced AI engine not only makes workflow analysis more efficient but also facilitates human natural language interactions, allowing users to develop solutions tailored to specific customer needs.

    You You are customer-obsessed and value being a trusted expert on both the solution and adoption best practices to help the largest manufacturers in the world adopt transformational AI technology. You have a deep curiosity to learn the customers’ unique culture and processes in order to tailor the best possible customer success program for their needs.

    About Regrello

    Regrello
    Regrello

    Regrello is a four-year-old technology company founded by industry veterans from Oracle, Salesforce, NetSuite, Palantir, Apple, Amazon, Microsoft, and McKinsey that is transforming the global manufacturing and supply chain industry. The company offers an Intelligent Supply Chain Manager that uses AI-powered solutions to replace over 80% of non-value-added human work, automating manual processes like email and spreadsheet management. Regrello serves enterprises with large, complex supply chains and has proven it dramatically accelerates manufacturing operations at scale while reducing costs and implementation time. The platform can be deployed in days without requiring extensive consulting or internal IT resources, freeing customers to focus on building deeper supplier relationships and driving innovation.

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