Hello, we’re Instrumentl.
We’re a mission-driven startup helping the nonprofit sector to drive impact, and we’re well on our way to becoming the #1 most-loved grant discovery and management tool. To help us get there, we’re hiring an intellectually curious Events Community Manager, who will collaborate with our Growth team to scale and optimize multiple initiatives across our go-to-market teams.
Do you love putting together events and connecting people to quality education? Do you love testing and scaling hypotheses? Ready to make a social impact while working in tech? If so, this position is for you.
About us:
Instrumentl is a hypergrowth YC-backed startup with over 4,000 nonprofit clients, from local homeless shelters to larger organizations like the San Diego Zoo and the University of Alaska. We are building the future of fundraising automation, helping nonprofits to discover, track, and manage grants efficiently through our SaaS platform.
Our charts are dramatically up-and-to-the-right 📈 — we’re cash flow positive and doubling year-over-year, with customers who love us (NPS is 65+ and Ellis PMF survey is 60+). Join us on this rocket ship to Mars!
About the role:
As an Events Community Manager at Instrumentl, you’ll be responsible for planning, organizing, and executing educational events and managing community engagement initiatives. Your primary goal will be to generate demand by creating meaningful experiences and building a strong, enthusiastic community.
Instrumentl is a startup, so you’ll have the unique opportunity to contribute across many areas of the company and help define the future of your role. You’ll have significant ownership over the event calendar and the creative freedom to pitch new event formats and community-building approaches.
We’re interested in candidates who think strategically, thrive on community engagement, and take every opportunity to improve existing processes.
You'll be joining our small, highly autonomous team, reporting directly to Will, our Head of Growth. Get to know us at instrumentl.com/about!
Instrumentl is fully distributed (though if you’d like to work from our Oakland office, we would love to see you there). For this position, we are looking for someone based in the continental US, but open to those flexible to Eastern or Central Time standard working hours as well.
What you'll get to do:
- Lead and scale a growing educational grant workshop series with thousands of nonprofit attendees
- Conceptualize, plan, and coordinate events such as virtual summits, conferences, seminars, workshops, and networking sessions
- In addition to managing online events, you’ll plan and validate in-person events in major metro areas, creating opportunities for nonprofits and grant professionals to connect in impactful ways
- Develop and implement marketing strategies to promote events (event collateral and offer development, social media campaigns, media partner coordination, and other promotional channels)
- Establish and maintain relationships with key stakeholders, including event sponsors, industry influencers, community leaders, and nonprofit organizations
- Grow our community by organizing activities, programs, and initiatives that encourage interaction, collaboration, and networking among members (e.g. online forums, user groups, meetups, and special interest groups)
- Pitch and onboard new affiliates to our partner program
- Test hypotheses and collaborate with the Growth team to validate new opportunities
What we're looking for:
- 2+ years of full-time work experience: you have been part of a Growth, Sales, Customer Success, or Marketing team, preferably at a SaaS company.
- Comfort and experience running online education events: you’ve run online workshops with several hundred attendees at scale and feel comfortable doing so.
- Experience with in-person event planning: you have successfully planned and executed in-person events in major metro areas, from smaller meetups to larger conferences or workshops.
- Strong business acumen: you can answer unstructured business questions and interpret qualitative and quantitative data to drive projects to conclusion.
- Excellent analytical skills: you spot trends quickly, and are highly comfortable conducting analysis with tools like Google Analytics, Google Data Studio, Heap, and Excel.
- Clear communication: you pride yourself on your ability to communicate complex topics easily in person (or on video) and in writing.
- Effective execution: you work efficiently, meet deadlines, stay organized, and have a reputation for being incredibly dependable. It pains you to miss a goal or milestone.
- Resourcefulness: you are able to conduct research and figure out solutions to new problems, given general direction and guidance.
- Tech savviness: you love using tools like G Suite, Zoom, Slack, Close.io, and Canva. You’re a fan of shortcuts and can name your favorites off the top of your head.
- Growth mindset: you’re a self-motivated learner, and you welcome the chance to exchange constructive feedback with colleagues.
- Friendly demeanor: you are warm and approachable, easy to work with, and genuinely enjoy connecting with others.
- Bonus: you have worked at early-stage startups and feel comfortable (or even thrive!) with ambiguity.
- Bonus: you have experience in the nonprofit sector, especially with grants.
Compensation and Benefits:
- Salary ranges are based on market data, relative to our size, industry, and stage of growth. Salary is one part of total compensation, which also includes equity, perks, and competitive benefits.
- For US-based candidates, our target salary band is $50,000 - $75,000/year + equity. Salary decisions will be based on multiple factors including geographic location, qualifications for the role, skillset, proficiency, and experience level.
- 100% covered health, dental, and vision insurance for employees, 50% for dependents
- Generous PTO policy, including parental leave
- 401(k)
- Company laptop + stipend to set up your home workstation
- Company retreats for in-person time with your colleagues
- Work with awesome nonprofits around the US. We partner with incredible organizations doing meaningful work, and you get to help power their success.
Why join Instrumentl?
Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow in your role - you won’t be bored! You’ll be an early member of our small but mighty team, playing a huge part in shaping our culture for the years and teammates to come.
At Instrumentl:
- We’re customer-focused. We routinely seek feedback from our customers to improve the Instrumentl experience for everyone. Our first company value is "The customer is the hero" and we mean it.
- We love to experiment. We are constantly generating new concepts and iterating to see what works - ideation and experimentation are essential here. "Bend the curve" is another key company value.
- We appreciate authenticity. We have a diverse range of life experiences, and we encourage open, clear communication with each other about the things that matter most to us.
- We’re approachable and collaborative. Everyone has a voice, and we’re all building Instrumentl together.
- We kick it every day with some of the nicest people in the world. No joke, our customers are often on the front lines educating kids, saving endangered species, and restoring watersheds. In helping them take advantage of Instrumentl’s technology, you’re helping them move the world forward.
Ready to apply?
Using the 'Apply' button, submit either a written response or a link to a short Loom video addressing the prompts below:
1. Please describe your past experience related to the responsibilities of the Events Community Manager role.
2. What are three traits that make you an ideal candidate for this position? Please include examples!
Don't forget to include the word timberwolves in your application to show you read this from start to finish! Along with your written response/Loom video, please attach your CV or resume.
At Instrumentl, we pride ourselves on building a diverse team from the ground up. Every role is an opportunity to teach, learn, and create some of your best work - if you’re excited to grow along with us, we encourage you to apply!
United States
