As Field Marketing Consultant, it will be your responsibility to oversee the day-to-day multi-channel marketing activity for our global client across the Polish market and oversee the German market, delivering marketing campaigns, reviewing performance and pro-actively providing insights into what’s working well and what isn’t.
We are looking for a Field Marketing Consultant to join our wider ITG team, to support a busy and growing account. You will be responsible for all marketing account work, specifically social, PPC CRM. Your tasks will be to help execute the quarterly marketing plans for each of the dealers in your designated area. The roles carries the responsibility of customer service delivery, as well as operational excellence.
Requirements
- Demonstrate expertise in creating and maintaining project deliverables such as project briefs, timing plans, status reports, planning documents and campaign reporting
- Working with the client and dealerships to define objectives and parameters of new aftersales projects
- Keeping client informed of progress and forward any issues, maintain strong client communication
- Effectively report back to client on campaign and programme effectiveness
- Relationship building with clients and the client area sales teams
- Actively seek opportunities to improve processes to ensure efficient management and delivery of programmes
- Ability to drive through multiple projects
- Act as key client advocate
- Interpret client needs to the dealer and ensure that these needs are executed by the dealer
- Adoption of technology across the markets, ensuring that dealers are fully engaged and trained as required
- Key KPIs to be delivered on a weekly basis to ensure incremental uptake increases
- Deep understanding of the local market competitive landscape of Aftersales
- Research and provide insights to the clients, learning utilising data resources available to them
Benefits
Work’s a treat!
We offer an attractive EMEA benefits package. More details available upon application.
We Value Diversity
We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.
At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.
ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.
These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.
What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.