Field Service Technician (Multiple Locations)
Locations: DeKalb IL, Atlanta GA, Salt Lake City UT, Chicago IL, Dallas TX, Austin TX (Remote) with 50% travel requirement
ThermalWorks LLC has an exciting opportunity for a Field Service Technician to join our team, working directly with the thermal works team as well as local contractors, focusing on Startup/Commissioning and Service for all thermal works equipment.
We are looking for someone who is a detail-oriented individual who is goal-oriented with a foundational knowledge in HVAC. This individual should have good written and verbal communication skills. The Service Technician needs to be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The right person can work both independently and with a team.
ThermalWorks values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption, and cost of cooling. It transforms the economics and eco-metrics of commercial cooling with zero-water solutions that outperform air- and water-cooled systems in any climate.
ThermalWorks solutions are sustainable and cutting-edge. For that reason, we are highly selective about the people we bring on board because our work depends on it. Change and progress happen quickly, and we must be able to trust one another to be honest, communicative, reliable, and self-motivated. We seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value.
Key Responsibilities:
Manage Preventative Maintenance and Service schedules
Perform on-site quality control for the installation of Thermal Works products
Perform all preventative maintenance and service needs for clients
Be available to take emergency issues when on call
Monitor service software closely to ensure services are met on a timely schedule
Collaboration with different departments within the company for product development and improvement
Provide technical support for troubleshooting and repair of thermal works equipment
50% travel requirement within the United States
Skills & Requirements:
Education/Experience:
608 EPA certification
Experience in Mechanical Critical Infrastructure Service and Maintenance
Specific Skills/Abilities:
Base line circuit analysis and troubleshooting of electrical components
Knowledge of hydronic systems
Ability to effectively troubleshoot HVAC systems
Understand refrigeration theory as well as hands-on applied sciences
Good written and verbal communication skills with an emphasis on customer service
Ability to read drawings at a basic level
Able to lift up to 50 lbs continuously throughout the day
Great Place to Work:
A fast-paced, entrepreneurial culture focused on innovation
A flexible, autonomous work environment
A culture of respect, learning, and excellence
Experienced, highly talented experts as team peers
Growth and travel opportunities
A team of change-makers having a significant impact on people and the planet
Position: Field Service Technician Full-Time or Part-Time: Full-time Reports to: Director of Service
ThermalWorks LLC develops integrated cooling systems for data centers and commercial buildings designed to dramatically reduce energy demand, water consumption, and cooling costs. The company specializes in zero-water cooling solutions that outperform traditional air- and water-cooled systems across any climate. ThermalWorks transforms the economics and environmental metrics of commercial cooling through sustainable, cutting-edge technology. The company operates as part of Endeavour Energy, LLC, a parent organization focused on inspired infrastructure solutions that prioritize environmental sustainability and positive impact.
