Head of Compliance

About UsCommitted to making a difference, InDebted was founded to change the world of consumer debt recovery for good. We're disrupting a broken industry and creating a better way for businesses to recover debt - where the customer comes first.
We’re a global, digital first and customer-obsessed team of over 213 people, living and working across 5 key countries.
And we’ve also recently been named the AFR BOSS Best Place to Work! By focusing on the happiness and wellbeing of our people, we’ve created a truly flexible, purpose driven and engaging workplace. We’re all here with one shared vision - to remove barriers to financial freedom for all people.
Summary Description:
The Head of Compliance, USA at InDebted provides overall ownership of Risk & Compliance for North America to support the execution of InDebted’s vision.

Duties and Responsibilities:

• Responsibility for the North American Risk & Compliance function at InDebted
• Making sure that InDebted has all the necessary risk & compliance frameworks in place to run our operations and successfully at scale
• Ensure that the company adheres to the principles of compliance
• Design, document and implement frameworks where we have an identifiable gap
• Design, build, document and implement controls within the InDebted business that identify, monitor, test and report risks
• Build reporting on risk metrics for the Senior Leadership Team and the BoardReviewing client contracts to identify and manage risksEnsuring that InDebted is compliant with all relevant legislation and regulations
• Helping the Growth team with client RFI & RFP processes involving risk & compliance matters
• Supporting our Product team by ensuring that new features are compliant with relevant laws and regulations
• Stay up-to-date with consumer protection laws and regulations, ensuring the organization's practices align with legal requirements.
• Provide leadership in a remote work environment, effectively managing and collaborating with remote teams and stakeholders.
• Implement and enhance business processes to streamline operations and improve efficiency
• Navigate ambiguity and demonstrate strong project management skills to drive initiatives forward.
• Overseeing the regulatory change management process
• Overseeing the examination process and the regulatory exam process.

Experience and Skills Must Have:

• Experience in Risk, Compliance, Technology
• Proven experience in debt collection or debt buying
• Knowledge of compliance risk assessments and regulatory requirements.
• Considerable knowledge of risk & compliance legislation in the context of financial institutions
• Considerable knowledge of business processes and systems
• Experience in documenting and analysing business information and metrics
• Commitment to delivering quality outcomes
• Strong business partnering and stakeholder management capability
• Excellent communication and interpersonal skills
• Strong critical thinking skills and intellectual curiosity

Nice to Have:

• Familiarity with data privacy regulations and implementation of privacy measures within the organization
• Experience in Canada

Our Benefits
At InDebted, you get a lot more than just a highly rewarding and exciting career, we also offer:
Work wherever - We’re a global team working in flexible locations - choose to work from home, in a co-working space, or a bit of both, or see where the role takes you Employee equity - Access to share options in something bigFlexible paid leave - We offer a trust-based leave model - choose when you take leave, how much you take, and what you take it forRemote work set-up - Once-off payment of $AUD750 or equivalent to help you create a working environment that supports your success and productivity.Uprise - Our EAP Provider supports your physical, social & psychological wellbeing
At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.
Indebted is also a proud 2022 Circle Back Initiative Global Employer and we commit to respond to every applicant.