The Head of Localisation is responsible for overseeing the global localisation strategy, ensuring that content, products, and marketing materials are adapted effectively for our global markets. This role will manage the localisation process from start to finish, ensuring linguistic accuracy, cultural relevance, and brand consistency across all localised assets. The Head of Localisation will lead a team of localisation managers and work cross-functionally with product, marketing, and copy teams to deliver seamless, high-quality localised experiences .
Responsibilities:
- Localisation Strategy Development:
- Develop and implement a comprehensive localisation strategy that aligns with the company’s global goals
- Oversee the localisation of content, products, and campaigns across multiple languages and markets
- Ensure localisation processes are scalable, efficient, and integrated with the company’s overall workflows and timelines
- Manage a team of localisation managers, overseeing external translators and vendors, ensuring high-quality and timely delivery of localised content
- Foster a collaborative and innovative team environment, providing clear direction, feedback, and professional development opportunities
- Establish performance metrics for the localisation team, regularly reviewing progress and ensuring goals are met
- Work closely with product, content, marketing, and design teams to ensure localised content meets brand standards and market-specific requirements
- Collaborate with relevant engineering teams to ensure seamless integration of localised content into product development and UX/UI design
- Liaise with regional and in-market teams to gather insights and feedback on local market needs and preferences
- Ensure all localised content maintains the same quality, tone, and brand voice as the source material
- Help develop and maintain a glossary, style guide, and translation memory to ensure consistency across languages and markets
- Manage quality assurance processes for all localised materials, conducting reviews and edits as necessary to maintain accuracy and cultural sensitivity
- Select and manage external translation agencies and freelancers, ensuring they meet the company’s quality standards
- Negotiate contracts with localisation service providers and monitor budgets to ensure cost-effective operations
- Track the localisation budget, optimising resources for maximum efficiency and cost savings
- Identify and help implement technology solutions (e.g., translation management systems, CMS integrations) alongside product and technology teams to streamline the localisation process
- Continuously improve localisation workflows to increase efficiency, scalability, and quality control
- Leverage data and analytics to evaluate the effectiveness of localisation efforts, making recommendations for improvements
Team Leadership and Management:
Cross-functional Collaboration:
Quality Assurance and Consistency:
Vendor and Budget Management:
Technology and Process Optimisation:
Requirements:
- Experience:
- 7+ years of experience in localisation management or a related field, with at least 3 years in a leadership role
- Proven experience managing large-scale localisation projects in multiple languages and markets
- Experience in managing localisation for digital products, websites, and marketing campaigns
- Strong leadership skills with experience managing internal teams and external vendors
- Excellent cross-functional collaboration skills, with the ability to work effectively with marketing, product, engineering, and design teams
- Ability to balance strategic thinking with hands-on execution in a fast-paced environment
- Proficiency in localisation tools and platforms (e.g., translation management systems, content management systems)
- Strong understanding of localisation best practices, including translation memory, glossaries, and quality assurance processes
- Experience using data and analytics to track localisation performance and improve processes
- Deep understanding of cultural nuances and linguistic differences across various markets
- Familiarity with global markets, with the ability to adapt content and messaging to resonate with local audiences
Leadership & Collaboration:
Technical & Analytical Skills:
Cultural & Linguistic Awareness:
What you will get in return:
- You will join the company, that cares about work and life balance
- Annual Bonus based on the performance review cycle
- Family Medical Insurance, Pension Fund, MyBenefit system and MultiSport+ card for CoE
- Generous Annual Leave Policy
- Hybrid working model (3 days from our modern office and 2 days fully remotely)
- Comprehensive Workation Policy with 30 remote days available for your preferred destination
- Possibility of taking two additional days of paid leave per year to dedicate to volunteering efforts
Poland
