Job Title
IGTS Channel SupervisorJob Description
Job Responsibilities:
-Develops and implements strategic account plans for high-value transactional accounts, aligning with overall business goals and driving substantial sales growth and profitability. -Builds and sustains strong relationships with senior customer stakeholders, understanding their business needs and providing tailored solutions to foster long-term partnerships. -Coordinates across cross-functional teams in the creation and delivery of complex, customized offers, ensuring alignment with customer requirements and maximizing value propositions. -Works under general supervision and established processes, utilizing independent judgment to navigate and adhere to operational policies, ensuring compliance and optimal performance. -Develops professional expertise and applies comprehensive knowledge of company products and services to effectively address challenges and opportunities, ensuring high-quality solutions and customer satisfaction. -Conducts comprehensive market analysis, identifying emerging trends, competitive threats, and opportunities to inform strategic planning and decision-making, thereby enhancing business strategy and performance. -Ensures full compliance with Philips' business processes, quality standards, and regulatory requirements, maintaining the highest levels of business integrity and conduct, which safeguards the company's reputation. -Leads the execution of advanced commercial plans, including innovative distribution and promotional strategies, to optimize market penetration and sales performance, driving significant revenue growth and market share expansion. -Delivers persuasive and informative presentations to senior customer audiences, effectively communicating complex solutions to support high-impact sales activities. -Monitors and assesses the performance of sales initiatives, implementing data-driven improvements to enhance customer interactions, satisfaction, and overall sales outcomes.-Owns the end-to-end CRM opportunity management to ensure full pipeline visibility for services (renewals, conversions, win backs, upgrades, lifecycle), rigorous stage and forecast category progression with stage to forecast alignment. -Adheres to quality guidelines and KPIs by maintaining real-time updates and documenting precise win/loss insights. -Ensures CRM accurately reflects the commercial reality of the field and supports accurate forecasting.
Minimum Education:
Bachelor's Degree/ Vocational Education in Business Administration, Sales, Marketing or equivalent.
Minimum Experience:
No prior experience required with Bachelor's OR minimum 4 years of experience with Vocational Education in Customer Relationship Management, Sales and Business Development, Account Management in B2C environment or equivalent.
Philips is a healthcare technology company that develops innovative solutions for medical imaging, patient monitoring, and clinical informatics. The company specializes in radiology informatics systems (PACS/RIS), hospital patient monitoring solutions, and enterprise healthcare IT implementations. Philips serves hospitals and healthcare providers globally, helping to transform healthcare delivery through connected healthcare technologies. The company is known for products like VUE PACS and offers comprehensive implementation, training, and support services to optimize clinical workflows and improve patient care.
