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Inbound Business Development Rep

T

Location
United States
TrueCommerce

Job Description

Our Sales & Marketing teams are expanding and creating new opportunities for a dynamic, customer-focused Inbound Business Development Representative to join our winning team! The Inbound Business Development Representative will deliver the TrueCommerce message to inbound leads, identify opportunities and nurture relationships to drive business growth. We are looking for technical experience coming into this role. If you are technically savvy, confident, detail-oriented, customer-focused and quota driven - this is the role for you!

Job Responsibilities:

  • Meet or exceed monthly lead generation quotas.
  • Primary point of contact for inbound leads and ensure a seamless experience.
  • Assess prospective client needs, determine value, and soft hand-offs to the Sales teams.
  • Communicate with potential customers via phone and social-based platforms looking for opportunities.
  • Demonstrate a “Sales Cadence” in researching accounts, through proactive outreach efforts, qualifying inbound leads, nurture leads and establish rapport, active relationship-building and soft hand-offs to the Sales teams.
  • Maintain accurate activity records within the CRM.
  • Attend weekly sales & marketing meetings and educational activities to improve competitive and business process knowledge as well as professional selling skills.
  • Proactively learn about the EDI Industry and how TrueCommerce can add value to a company’s success.

Work Experience: (1-2 Years)

  • 2+ years EDI/Supply Chain Mgmt experience, preferred.
  • 1+ years of experience with NetSuite as primary CRM, preferred.
  • Previous inbound lead conversion experience, preferred.
  • 1-2 years of previous technical sales experience.
  • 1-2 years of previous customer service experience
  • Skills such as being conversational, listening to customers, and email writing are important in this position.
  • Ability to work independently and with a team.
  • Goal oriented to meet and exceed quotas.
  • Strong organizational skills with an attention to detail.
  • Proven ability in building client rapport.

Education

  • BA/BS degree or equivalent work experience

TrueCommerce, a global provider of trading partner connectivity, integration and unified commerce solutions, is the most complete way to connect your business across the supply chain, integrating everything from EDI, to inventory management, to fulfillment, to digital storefronts and marketplaces, to your business system, and to whatever comes next. To stay ahead in today’s dynamic global market, companies need to be able to do business in a lot of different directions at once. TrueCommerce has helped businesses be more connected, more supported, and more prepared for what’s next. That’s why thousands of companies – ranging from start-ups to the global Fortune 100, across various industries – rely on us.

TrueCommerce. Do business in every direction.

Our culture and values are what set us apart! TrueCommerce provides an open and positive work environment where providing employees with a work/life balance is key. Work is not only challenging, but interesting and rewarding as well. It’s exciting for our employees to see how our products help customers grow their businesses. We encourage employees to grow and develop by providing opportunities for advancement – and SALES is a team full of opportunities to grow your career. Employees work in a team environment where they are able to celebrate their achievements as they work towards their goals. Additionally, TrueCommerce organizes events throughout the year like global town hall meetings, team outings, holiday events, and opportunities to volunteer for charities.

Come join our team!

Advice from our career coach

To succeed as an Inbound Business Development Representative at TrueCommerce, candidates should focus on showcasing their technical expertise, customer-focused approach, and ability to meet quotas. Here are some key tips to stand out as an applicant:

  • Demonstrate experience in EDI/Supply Chain Management and technical sales.
  • Showcase previous success in inbound lead conversion and customer service.
  • Highlight your ability to work independently and as part of a team.
  • Show strong organizational skills, attention to detail, and goal-oriented mindset.
  • Emphasize your conversational skills, listening to customers, and strong email writing abilities.
  • Prove your ability to build client rapport and nurture relationships.
  • Focus on your experience with NetSuite CRM and maintaining accurate activity records within CRM systems.
  • Consider joining industry events and educational activities to enhance competitive knowledge and selling skills.
  • Be prepared to discuss how TrueCommerce can add value to a company's success and show a proactive attitude towards learning about the EDI industry.

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