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Key Account Representative

Beacon Building Products logo

Location
United States
Beacon Building Products

Job Description

Joining Beacon Building Products as a Key Account Specialist means becoming part of a values-driven organization. Our core principles guide everything we do: putting people first, prioritizing safety, doing what's right, taking pride in our work, continuously improving, and making significant strides towards a more sustainable future.

Be part of BUILDing a better tomorrow with Beacon, a leading Fortune 500 distributor of roofing materials and complementary building products in the United States and Canada. At Beacon, you'll be part of a company committed to making a difference.

What you will earn:

  • Competitive Pay with Bonus Eligibility: We make sure that your hard work is recognized.

  • Medical, Dental, and Vision Benefits: Experience the peace of mind that comes with our comprehensive benefits package designed to prioritize your well-being.

  • Employee Stock Purchase Plan (ESPP): Bolster your financial growth. Invest in your future and become a stakeholder by purchasing company shares at a 15% discount twice annually.

  • 401(k) Match: Ensure a secure future with fair matching of your retirement contributions.

  • Paid Leave: Recharge and find work-life balance, flexible parental leave for quality family time, generous sick leave, and enjoy paid time off, company holidays, and floating holidays to unwind and pursue personal interests.

  • Paid Training and Advancement Opportunities: Open doors to exciting possibilities by engaging in our dynamic learning programs, which include the opportunity to earn valuable certifications.

What you will do:

  • Act as the primary point of contact for key customers, addressing their inquiries and concerns through phone calls and email correspondence.

  • Provide exceptional customer service to bolster sales efforts and enhance customer satisfaction.

  • Collaborate closely with Outside Sales Representatives (OSR) to strengthen customer relationships and work collectively towards achieving sales targets.

  • Manage the entire order process from initiation to delivery, including order tracking and recommending complementary products.

  • Make strategic recommendations to increase the adoption of private label products and digital solutions.

  • Support OSRs in developing account growth strategies and conducting Quarterly Business Reviews (QBRs)

  • Ensure timely and accurate deliveries while assisting with various customer operations.

  • Efficiently resolve day-to-day customer issues, whether working remotely or from company offices as required.

Qualifications:

  • Minimum of 2 years' Sales or Customer Service experience, preferably in building materials.

  • Strong organizational skills with attention to detail

  • Excellent problem-solving abilities and sound judgment

  • Effective interpersonal and written/verbal communication skills.

  • Proficiency in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint)

  • Willingness to travel up to 25% for business purposes.

  • Comfort with extended periods of desk work and heavy phone/email communication

Advice from our career coach

A successful applicant for the Key Account Specialist position at Beacon Building Products should understand the company's core values and commitment to sustainability. To stand out as a candidate, here are some key tips:

  • Highlight any experience in sales or customer service, especially in building materials.
  • Showcase strong organizational skills and attention to detail in your resume and cover letter.
  • Emphasize your problem-solving abilities and sound judgment in past work scenarios.
  • Demonstrate effective interpersonal and written/verbal communication skills.
  • Ensure proficiency in Microsoft Office 365, especially Word, Excel, Outlook, and PowerPoint.
  • Be willing to travel up to 25% for business purposes and comfortable with extended periods of desk work and heavy phone/email communication.

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About the job

Apr 19, 2024

Full-time

  1. US United States
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