Title – Lead Business Analyst
Location – Remote (USA)
Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative, and agile. Backed by 40 years of industry expertise, Sapiens offers a complete insurance platform, with pre-integrated, low-code solutions and a cloud-first approach that accelerates customers’ digital transformation. Serving more than 600 customers in 30 countries, Sapiens offers insurers across Property & Casualty, Workers Compensation and Life markets the most comprehensive set of solutions, from core to complementary, including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5,000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.
Overview:
The Lead Business Analyst has Workers Compensation experience with a preferred focus on claims management.
The Lead Business Analyst operates under limited supervision taking the lead as a client liaison, conducting business process analysis, needs assessments, and preliminary cost/benefits analysis to align technology solutions with business initiatives. Develops business specifications for technical personnel. Conducts analysis of business goals, objectives, and needs of the business environment. Makes recommendations to improve business processes. Utilize systems and data to resolve business issues in the most effective manner. May provide financial or operational business analysis and research to support business goals.
The Lead Business Analyst is accountable for understanding the business environment and processes to be able to derive practical business-system solutions as related to the specific goals of the project. The Lead Business Analyst must ensure that all aspects of the business need or problem are correctly reflected in the solution developed by the solutions team. The client will rely on the judgment and expertise of the Lead Business Analyst as Functional User Reviews and User Acceptance Testing are delivered. The development and quality assurance teams will rely on the judgment and expertise of the Lead Business Analyst for all business process-related questions arising from the development work and subsequent testing. The Lead Business Analyst may assist the Project Manager in prioritizing and directing the work of other Business Analysts on the team as well as provide mentoring and training for new or more junior Business Analysts.
Description:
- Uses sound judgment and experience to solve moderately complex business process problems or to propose solutions for these problems to StoneRiver management and to clients
- Applies Workers Compensation Claims industry knowledge and expertise to guide client in business and process decisions
- Leads business process analysis, needs assessments and preliminary cost/benefits analysis to align IT solutions with business initiatives
- Plans, schedules and leads collaborative requirements elaboration sessions with the client’s business users
- Defines and documents clear and concise business requirements that describe business scenarios and processes in language understandable to both technical and domain stakeholders
- Captures business requirements using Change Requests, Storyboarding, Use Case Modeling, etc
- Tracks project scope through careful requirements management
- Works with development and quality assurance teams to schedule requirement reviews.
- Provides input to and review of estimates at each phase of a project
- Produces output documentation and provides guidance to users as appropriate
- Prepares for and facilitates Functional User Reviews as part of enhancement delivery
- Works as the liaison between client stakeholders, project team members, software engineers and quality assurance personnel
- Identifies gaps, project and service opportunities and future enhancements to strengthen our industry presence, meet client needs and seek revenue opportunities
- Facilitates or participates in periodic sales support: demonstrations, preparation of RFP response, gap analysis studies
- Perform other duties as required.
Years of Experience:
- 7+ years of business analysis experience in the Workers Compensation industry and/or equivalent experience with other claims applications
Skills & Experience:
- Excellent interpersonal, verbal, written and presentation skills
- Ability to set, drive and achieve deliverables
- Strong facilitation skills
- Strong domain expertise in functional areas and lines of business relevant to StoneRiver’s strategy such as Solid commercial, personal lines or workers comp rating and underwriting is required.
- Strong knowledge of Use Case modeling
- Must possess a strong knowledge of the Workers Compensation insurance industry.
- Working knowledge of business modeling, requirements and analysis & design disciplines of overall iterative software development life cycle
- Must demonstrate the ability to effectively communicate business concepts to both technical and end users
- Must demonstrate strong analytical and problem solving skills
- Experience with Microsoft Office products (Word, Excel, MS Project, Visio)
- Experience with relational databases (SQL Server and/or Oracle)
Education/Certifications/Training:
- Bachelor's degree in business, marketing, computer science and/or related field; related work experience can be substituted for educational requirement.
Travel:
- Requires up to 50% travel based on client needs. Must be available for travel and on-site work at the customer site. Flexibility with regard to availability for travel, based on project and customer requirements, will be necessary.
At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.
Sapiens is an E-Verified & Equal Opportunity / Affirmative Action Employer.
United States
