Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
We are seeking a passionate and organized Employee Relations Lead to join our HR team. You will be responsible for conducting complex investigations, managing employee issue resolution where dedicated or multi-faceted support is needed, as well as managing employee relations programs and policies. This role will include engaging with Legal, Safety & Compliance, and HRBPs, conducting complex or internal workplace investigations, and various special project work to support the goals of the Employee Relations Function. This role reports to the Director of HR Business Partner.
You Will:
- Manages and oversees internal investigations that are escalated to the internal HR & Compliance team.
- Leverages advanced knowledge of ER best practices, including applicable local laws and fair and equitable employment practices to lead and manage ER-related projects and programs.
- Delegates tasks and supervises projects for team members by meeting with the team to discuss the current and future state of key projects and investigations.
- Manages and leverages data and information from analytic tools, surveys, observations, and supervisors to make data-based decisions on the direction of ER-related projects and topics (e.g., employee morale, employee engagement, work/life balance, organizational culture, employee turnover, workplace incidences, etc.).
- Collaborates with senior leadership, internal and external counsel, HR teams, and other relevant resources to resolve employee relations-related issues effectively and in compliance with local/applicable laws.
- Consult and partner with HRBPs to understand business challenges and needs in the employee relations space and proactively share ER-related business insights
- Manages the relationships and acts as a liaison with external stakeholders
- Prepares for legal actions/claims including court attendance and depositions, plans legal landscapes, and monitors regional legal requirements when required
- Handles the conflict resolution and internal mediation process for highly complex cases including those involving executives
- Collaborates with leadership on effective practices for conducting investigations and managing employee issue resolutions
- Develops and provides management with reports on any employee relations issues and issue resolutions
- Recommends practices to promote effective and positive employee relations practices employee relations processes & SOPs for corporate and distribution center employees in tandem with the in-house legal team
You Have:
- Bachelor's degree in HR or other business-related field
- 8+ years of HR work experience in Employee Relations
- Must have experience working with a workforce of over 1000 employees
- Exceptional communication and problem-solving skills
- Excellent interpersonal and relationship management strengths when working with different levels of management deep understanding of local & federal labor laws Experience with the following Lattice, Paylocity & HR Acuity is a plus
- Master’s degree in Employment Law is preferred or a related degree
- Traveling to onsite facilities to conduct investigations may be a requirement (i.e., 1-3’s per quarter)
Our Benefits (there are more but here are some highlights):
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers & Apostrophe online products
- 401k benefits with employer matching contribution
- Offsite team retreats
Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.
The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.
Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. Please do not send resumes to this email address.
For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information.
United States
