We are seeking a talented member to join its Collections department.The Client Accounts Analyst will coordinate and work with a professional and cohesive team, handling all communications with attorneys and clients to ensure payments, along with evaluating and maintaining accurate records for same.Responsibilities
Responsible for own portfolio of clients
Maintain strong attorney and client relationships
Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis
Perform collection calls on a daily basis
Maintain level of communication with attorneys and clients via telephone and email
Interact with Billing Department regarding client account status
Requirements
5+ years of high volume law firm collections experience
Accounts Receivable knowledge/experience in addition to collections experience is a plus
Experience in Aderant and Star Collect preferred
High school diploma/GED required
Latitude operates in the audiovisual (A/V) systems and command & control solutions space, serving mission-critical environments including operations centers, security operations centers (SOCs), emergency response facilities, and defense sectors. The company specializes in providing complex technology solutions centered around command & control systems, video walls, signal processing, control systems, and visualization platforms. Latitude works with clients in defense, public safety, utilities, and enterprise markets, collaborating with manufacturers such as Barco, Christie, Planar, Crestron, and Extron. The company maintains a collections and client accounts department, indicating a diversified business structure serving both sales and financial operations for its clients.
