Service Representative – Licensed in Life & Health
Location: Work From Home
SISCO is seeking remote candidates who are licensed in Life and Health. We pride ourselves on putting the customer first and finding ways to improve our business. Above all else, we are committed to fostering an open-door culture where the opinions and suggestions of our team members are valued and appreciated.
Our Service Center is open Monday –Thursday 7 am to 7 pm and Friday 7 am to 5 pm.
Essential Functions:
Answer customer inquiries on benefits plans
Process Medical/Dental Claims
Ability to learn/retain large amounts of technical information
Navigate multiple record keeping systems
What We're Looking For:
Licensed in Life and Health is required.
Strong communication (verbal and written) skills
The ability to multi-task and have great attention to detail
Ability to work with customers of diverse background and dispositions
Experience
Prior customer service experience
Medical or call center experience is a plus
Full-Time Benefits - Most benefits start day 1
Medical, Dental, Vision Insurance
Flex Spending or HSA
401(k) with company match
Profit-Sharing/Defined Contribution (1-year waiting period)
PTO/Paid Holidays
Company-paid ST and LT Disability
Maternity Leave/Parental Leave
Subsidized Parking
Company-paid Term Life/Accidental Death Insurance
About SISCO:
SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.
For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at
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SISCO is a premier third-party administrator (TPA) for employee benefits, established in 1980 as a boutique firm dedicated to administering unique and complex plan designs. The company serves over 600 employers and 1,000,000+ members from its headquarters in Dubuque, Iowa. SISCO differentiates itself by administering employer benefit plans with the same care, diligence, and expertise applied to its own programs, positioning itself against industry trends toward lower prudent review standards and rising costs. The company provides comprehensive employee benefits administration services including medical and dental claims processing and customer service support.
