Live Chat Support
- Work arrangement
- Remote
Live chat Support
FMI Corp
Location: Raleigh, North Carolina, United States
Employment Type: Full-time, Not Applicable
Remote: Yes
Company Description
FMI Corporation is a leading management consulting and investment banking firm specializing in the engineering, construction, infrastructure, and broader built environment industries. The company provides strategic advisory services, market research, leadership development, operational improvement, and financial advisory solutions to help organizations improve performance, achieve sustainable growth, and maximize business value. Through its industry expertise and investment banking capabilities, FMI supports businesses with mergers and acquisitions, ownership transitions, capital raising, and long-term strategic planning. FMI partners with construction companies and other industry stakeholders to navigate market challenges, strengthen operations, and build successful, sustainable businesses.
Job Description
As a Live Chat Support Representative at FMI Corporation, my role is to assist customers and clients through online chat by answering their questions, providing accurate information, and helping resolve their concerns. I aim to provide excellent customer service and maintain positive relationships with clients.
Key Responsibilities:
- Respond to customer inquiries through live chat.
- Provide information about the company's services.
- Assist customers with questions and concerns.
- Resolve issues professionally and promptly.
- Maintain accurate records of customer interactions.
- Ensure customer satisfaction through clear and polite communication.
Job Qualifications
Skills Required:
- Good written communication skills.
- Basic computer and typing skills.
- Patience and attention to detail.
- Problem-solving abilities.
- Ability to work independently and as part of a team.
About Jobs for Humanity
Jobs for Humanity is a dynamic international IT company focused on delivering excellent customer support and building strong client relationships worldwide.
The company operates across multiple service lines, including customer support operations with multilingual call center services, private equity fund accounting and investor services, and enterprise IT services delivery.
The organization serves global clients with a emphasis on professionalism, clear communication, and continuous growth in a collaborative, multicultural environment.
Jobs for Humanity values professional development and offers opportunities across customer support, financial services, and enterprise technology consulting.
IT Services and Consulting
Explore the company
