Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
We are looking for dynamic individuals with a passion for helping people to join our fast-paced Dispatch team. We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies.
Work Schedule: Friday to Monday 2:00PM CST - 12:00AM CST
Friday to Monday 6:00AM CST - 5:00PM CST
We´re looking for a Weekend Dispatcher who is responsible for weekend shipment monitoring, customer communication, track and trace activities, exception management, appointment coordination, operational reporting, and proactive problem resolution to ensure efficient transportation operations and exceptional customer service.
Responsabilities:
Monitor and track active shipments throughout weekend hours, maintaining real-time visibility and service performance.
Communicate with customers, drivers, and internal teams regarding shipment status, delivery schedules, and operational issues.
Update customer portals, systems, and shipment records with accurate and timely information.
Coordinate pickup and delivery appointments and ensure customer requirements are met.
Identify, escalate, and resolve service disruptions, delays, load recoveries, and other operational exceptions.
Handle customer inquiries and complaints, providing timely solutions and follow-up.
Prepare and distribute overnight reports, ensuring all critical updates and exceptions are communicated to the daytime operations team.
Maintain accurate documentation and collaborate effectively with customers, carriers, and internal stakeholders.
Requirements
2+ years of sales and account management experience in transportation and logistics field is preferred
Recent college or university degree in Marketing or Business-related field is required
Previous experience in an analyst role and or in pricing function is an asset
Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them
Experience working B2B sales involving complex deals is an asset
Strong knowledge and understanding of the sales planning process
Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills
Strong negotiation skills with proven closing ability
Ability to function independently with little or no supervision as well as function in a team environment
Benefits
Professional growth career
Competitive pay package
Performance-based bonus
In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.
We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you’ll be given support and room to develop your own strategies. If this sounds like what you’re looking for, then we might be the place for you.
We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge
Charger Logistics is a world-class asset-based carrier specializing in delivering freight on time and on budget. The company operates a diverse fleet of equipment capable of handling a wide range of freight types, including dedicated loads, specialized hauls, temperature-controlled goods, and HAZMAT cargo. As a carrier in the logistics and transportation industry, Charger Logistics supports its operations through professional drivers and teams of support staff in logistics management, driver management, safety, and maintenance. The company is an entrepreneurially-minded organization that invests in employee development, providing support and opportunities for growth and career advancement.