Marketing & Communications Coordinator / Coordonnateur(trice), marketing et comm

Location: Remote Position Type: Full-time, permanent Reports to: Marketing & Communications ManagerAbout the Role

Digital Moment is looking for a Junior Marketing & Communications Coordinator to help grow our reach and engagement across LinkedIn, Instagram, Facebook, and email. You will produce consistent, high-quality content across social media, email, and other formats, working from the strategic direction set by our Marketing & Communications Manager and executing it with reliability and care.

This is a hands-on, execution-focused role for someone who loves making content and wants to see the numbers move. You will plan ahead, write and produce platform-native content, pull and interpret performance data, and support the programs, campaigns, and in-person events that bring Digital Moment's work to life. Along the way, you will help position Digital Moment as a leader in AI and digital literacy through thoughtful, well-researched content that reflects how we talk about technology: with critical thinking and responsible use at the centre, never fear.

You will work closely with our Program and Fund Development teams, and you will have real ownership of the day-to-day content and reporting rhythm that keeps our channels active, organized, and improving.What You'll Do

1. Grow reach and engagement across our channels

• Produce a steady cadence of content for LinkedIn, Instagram, Facebook, and email that grows follower growth rate and engagement rate toward sector benchmarks, with LinkedIn as the priority channel.

• Work toward clear year-one targets set with your Manager (for example, roughly 5% quarterly follower growth and a 2.9%+ engagement rate on LinkedIn), with full sector benchmarks as the longer-term goal.

• Grow email performance, with click-through rate as the primary signal.

2. Create and adapt content across formats

• Write and produce content across social media, email, blogs, event materials, and campaign assets, matching tone and format to each platform and audience.

• Produce platform-native content including TikTok/Reels, static graphics, and email, with first drafts that need only light revision.

• Maintain a consistently forward-looking content and production calendar across all channels, reducing reactive, last-minute work and supporting on-time delivery across campaigns.

3. Report on performance and surface insight

• Independently pull monthly performance data from native platforms and Hootsuite.

• Produce a first-draft monthly report that identifies trends, what's working, what isn't, and recommended next steps, for Manager review before finalizing.

• Track traffic from owned channels to program pages so the team can see what content moves people to act.

4. Support program visibility and traffic

• Drive and optimize traffic from our owned channels toward program and initiative pages, using platform-specific mechanics such as CTAs, link placement, and bio links.

• Support enrollment efforts led by our Program teams, without owning enrollment outcomes directly.

5. Research for thought leadership

• Research and surface current, credible statistics and trends on AI, youth, jobs, and safety to support content shared through Digital Moment's and our leadership's LinkedIn presence.

• Vet sources quickly and reliably under time constraints, and connect what you find back to what our performance data tells us resonates.

6. Support events

• Support the production of marketing materials for in-person events.

• Support on-the-ground activation logistics at events.

Who You Are

We are looking for an organized, curious content creator who is ready to grow. If you meet most of these qualifications, we encourage you to apply.Content & Copywriting

• Strong copywriting across formats (social, email, blog, event materials), and able to shift tone and format across LinkedIn, TikTok, Instagram, and Facebook.

• Platform-native content production skills, including TikTok/Reels, static graphics, and email.

• An understanding of traffic-driving mechanics (CTAs, link placement, bio links) specific to each platform.

Analytics & Research

• Comfortable with social media analytics: able to pull data from native platforms or Hootsuite and identify patterns, not just report raw numbers.

• Research skills, with the ability to find and vet credible sources under time constraints.

Values & Language

• Alignment with Digital Moment's positioning principles: critical thinking and responsible use framing, with no fear-based AI messaging.

• Bilingualism (English/French) is preferred.

How You Work

• Organized and forward-planning, with low reliance on reactive work.

• Comfortable executing independently from Manager-set strategic direction.

• Collaborative: you work across Program and Fund Development teams without needing full ownership handed over.

• Reliable follow-through under deadline.

Working at Digital Moment includes:

• 20 days of annual vacation (including 5 days in December during office closure);

• Group benefits including RRSP, parental top-up, medical and dental;

• Working from home, and a flexible 35 hour work week;

• 10 annual wellness days;

• Continuous learning and development opportunities.

Digital Moment is proud to be an equal opportunity employer who champions collaboration, innovation, and diversity of thought.

We pride ourselves on being a truly collaborative, innovative and diverse team. We celebrate the big - and small - wins. We laugh often and love to build connections. We support and help each other learn and grow. We are really good at what we do and we care a lot about doing it. Apply if you belong!Application process:

• Apply through our job posting link. Applications must include a resume, and candidates will be asked to answer a few questions about their professional experience.

• Selected candidates will have a 30-min video screening call with our People & Culture Specialist.

• Following the screening call, selected candidates will have a 60-min video call with our Marketing & Communications Manager and a member of the team.

• We make sure to contact every applicant by email in a timely manner.

Junior Coordinator, Marketing and Communications Location: Remote work Position type: Full-time, permanent Reports to: Manager, Marketing and Communications About the position

Moment Numérique is looking for a junior coordinator, marketing and communications, to help us expand our reach and engagement on LinkedIn, Instagram, Facebook and by email. You will produce consistent, high-quality content for social media, emails and other formats, following the strategic direction established by our Manager, Marketing and Communications, and executing it reliably and carefully.

This is a hands-on, execution-focused position for someone who loves creating content and wants to see results progress. You will plan ahead, write and produce content tailored to each platform, extract and interpret performance data, and support in-person programs, campaigns and events that bring Moment Numérique's work to life. In doing so, you will contribute to positioning Moment Numérique as a leader in AI and digital literacy through thoughtful and well-documented content that reflects our way of talking about technology: placing critical thinking and responsible use at the centre, never fear.

You will work closely with our programs and fundraising development teams, and you will have real responsibility for the daily pace of content production and reporting that keeps our channels active, organized and constantly improving. Your responsibilities

1. Accroître la portée et l'engagement sur nos canaux

• Produce a steady stream of content for LinkedIn, Instagram, Facebook and emails to increase subscriber growth rate and engagement rate toward industry benchmarks, with LinkedIn being the priority channel.

• Work toward clear first-year objectives, established with your manager (for example, approximately 5% quarterly subscriber growth and 2.9% or higher engagement rate on LinkedIn), with complete industry benchmarks being the longer-term objective.

• Improve email performance, with click-through rate being the main indicator.

2. Créer et adapter du contenu pour différents formats

• Write and produce content for social media, emails, blogs, event materials and campaign assets, adapting tone and format to each platform and audience.

• Produce platform-specific content, including TikToks/Reels, static visuals and emails, with first drafts requiring only minor revisions.

• Maintain an always forward-looking content and production calendar across all channels to reduce last-minute reactive work and promote timely delivery of all campaigns.

3. Rendre compte de la performance et dégager des constats

• Independently extract monthly performance data from native platforms and Hootsuite.

• Produce a first draft of the monthly report that identifies trends, what's working, what's not working and recommended next steps, for review by the manager before final version.

• Track traffic from our channels to program pages so the team can see which content prompts people to take action.

4. Soutenir la visibilité et le trafic des programmes

• Generate and optimize traffic from our channels to program and initiative pages, using mechanisms specific to each platform, such as calls to action, link placement and bio links.

• Support registration efforts led by our program teams, without being directly responsible for registration results.

5. Faire de la recherche pour le leadership éclairé

• Research and highlight current and credible statistics and trends on AI, youth, employment and safety to support content shared on Moment Numérique's LinkedIn presence and its leadership.

• Verify sources quickly and reliably despite time constraints, and connect your findings to what our performance data indicates as promising.

6. Soutenir les événements

• Soutenir la production de matériel marketing pour les événements en personne.

• Soutenir la logistique d'activation sur le terrain lors des événements.

Votre profil

We are looking for an organized and curious content creator ready to grow. If you meet most of these qualifications, we encourage you to apply. Content and writing

• Strong writing skills for various formats (social media, emails, blogs, event materials), and ability to adapt tone and format to LinkedIn, TikTok, Instagram and Facebook.

• Platform-specific content production skills, including TikTok/Reels, static visuals and emails.

• Understanding of traffic-generating mechanisms (calls to action, link placement, bio links) specific to each platform.

Analyse et recherche

• Comfort with social media analytics: ability to extract data from native platforms or Hootsuite and identify trends, not just report raw numbers.

• Research skills, with the ability to find and verify credible sources despite time constraints.

Valeurs et langues

• Alignment with Moment Numérique's positioning principles: a framework focused on critical thinking and responsible use, without alarmist messages about AI.

• Le bilinguisme (anglais/français) est un atout.

Votre façon de travailler

• Organized and forward-thinking, with minimal reliance on reactive work.

• Comfortable executing the strategic direction established by the manager independently.

• Collaborative: you work with programs and fundraising development teams without needing to be given complete responsibility.

• Suivi fiable dans le respect des échéances.

Travailler chez Moment Numérique, c'est notamment :

• 20 days of annual vacation (including 5 days in December during the office closure);

• Group benefits, including RRSP, parental benefits top-up, medical and dental coverage;

• Télétravail et semaine de travail flexible de 35 heures;

• 10 journées de bien-être par année;

• Des occasions d'apprentissage et de perfectionnement continus.

Moment Numérique is proud to be an employer subscribing to the principle of equal employment opportunity and to promote collaboration, innovation and diversity of thought.

We are proud to form a truly collaborative, innovative and diverse team. We celebrate big and small victories. We laugh often and love building connections. We support each other and help each other learn and grow. We are very good at what we do and we care deeply about doing it well. Apply if you recognize yourself! Application process:

• Apply via the link to our job posting. Applications must include a resume, and candidates will need to answer a few questions about their professional experience.

• Selected candidates will have a 30-minute screening video call with our specialist, people and culture.

• After the screening call, selected candidates will have a 60-minute video call with our Manager, Marketing and Communications, and a team member.

• We are committed to communicating with each candidate by email as soon as possible.