Raventra Health is a medical services company providing outsourced billing, coding, and claims processing solutions for provider groups and hospitals. As a Medical Billing Team Lead, you will support the day-to-day performance of Raventra Health’s billing team and help ensure client accounts are processed accurately and efficiently. You will coordinate workloads, monitor quality and productivity, provide guidance to billing specialists, and help resolve complex billing issues.
Coordinate daily workloads and priorities across the medical billing team
Monitor billing productivity, accuracy, claim submission, and turnaround-time metrics
Review billing work and provide feedback to ensure client and company standards are met
Support team members with complex billing issues, payer requirements, and claim corrections
Coordinate with coding, claims, payment posting, denials, and AR teams to resolve issues
Identify recurring billing errors and recommend process improvements
Assist with onboarding, training, and ongoing coaching for billing team members
Maintain and update billing procedures, guidelines, and process documentation
Escalate significant client or operational issues to the Billing Operations Manager
Prepare team performance updates and communicate key issues, trends, and priorities to management
2+ years of experience in medical billing or healthcare revenue cycle management
Experience providing guidance, mentoring, or day-to-day leadership to billing staff
Strong understanding of healthcare billing, claim submission, payer requirements, and reimbursement processes
Experience working with CMS-1500 and UB-04 claim forms
Strong knowledge of billing workflows and common claim and payment issues
Ability to review work for accuracy and provide clear, constructive feedback
Strong organizational and communication skills
Ability to prioritize workloads and support a team in a remote environment
Ability to work independently and handle escalated billing issues
HIPAA-compliant private workspace
CPB, CPC, or another relevant healthcare revenue cycle certification
Experience with Epic, Athena, eClinicalWorks, or another major billing or practice management system
Experience working with multiple payer types
Denials, appeals, payment posting, or AR follow-up experience
Experience working with provider groups or hospitals
Previous experience in outsourced RCM or multi-client healthcare operations
Compensation will be discussed during the interview and will reflect the candidate’s experience, qualifications, certifications, and relevant healthcare revenue cycle expertise.
Benefits and additional employment details will be discussed during the hiring process.
Application review → introductory conversation → hiring manager interview → offer.
Raventra Health is an equal opportunity employer. We consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you need an accommodation at any stage of the hiring process, please contact us and we will work with you to provide appropriate support.
Location: Remote
