Modality Sales Specialist, Connected Care (CC)

Job Title

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

Modality Specialist, MATC

In this role, you have the opportunity to Provide support and manage all aspects of Clinical Education, Business Growth, Marketing and Strategic representations of the MATC modalities within Malaysia. Together with the Clinical Applications Specialists and Service Engineers, the Modality Specialist is accountable and responsible for ensuring a good MATC brand experience in the market and to continue to drive and grow the business in the region.

This person will be based in Kuala Lumpur , Malaysia and directly report to the Manager based in Singapore.

You are responsible for:

• Maximize Order Intake, Margin, Market Share and Customer Satisfaction for the MATC modalities and related business solutions
• Formulate patient monitoring strategy for Malaysia
• Formulate and drive local product marketing plan with alignment to regional MATC representation within dedicated local events in the region;
• Develop and manage Key Opinion Leaders and Training Centers with support of Local Business Team;
• Provide Sales support for potential opportunities including providing product and clinical presentations;
• Provide support to Account Managers on Product Configurations, NPIs and Competitive Intelligence
• Perform Win-loss Analysis and to collect/update market intelligence
• Coordinate technical, business and clinical application team support with the local business team to ensure sustainable good customer experience;
• Take ownership on Customer Feedback Solutions to focus on good customer relations and brand image
• Provide mentoring and coaching to the Clinical Application Team members to uphold high level of professionalism including but not limited to strengthening the competency and knowledge of MATC clinical applications

To succeed in this role, you should have the following skills and experience:

• Bachelor's Degree in any relevant
• At least 7 - 10 years of experience in product management or marketing, medical industry preferred
• Experience in working with channel partners
• Experience in clinical/ Hospital IT/ EMR field/ Patient Monitoring (HPM), Emergency Care (EC), Ambulatory Monitoring & Diagnostics (AMD)
• Excellent organizational skills, written and oral presentation skills with the ability to present to multiple audiences

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.