Job Summary: Effectively supervises branch staff; develops solid base of business by establishing and maintaining sound relationships with existing and potential customers; and provides strong leadership in business development efforts.
Primary Duties:
- Effectively utilizes staff to accomplish growth and profit objectives.
- Develops and promotes the service culture through coaching, guidance and staff motivation.
- Plans, implements, and maintains ongoing aggressive, sound program of business development to meet objectives and goals.
- Provides leadership, training and supervision.
- Ensures effective utilization of staff, objective performance evaluations, and an equitable salary structure.
- Participates in local community affairs and supports local activities.
- Maintains physical property and equipment checks; ensures observance of established security procedures.
- Prepares various operating reports as directed.
- Attends monthly Manager’s meeting.
- Maintain confidentiality of customer accounts and information.
- Performs other tasks requested by management as they relate to the Bank and its functions.
Skills Required:
- Substantial experience in retail banking operations and functions.
- Ability to manage branch banking personnel engaged in retail operations to achieve profit, growth, and customer service objectives within Bank policy guidelines
- Strong communication and leadership skills
- Ability to deal effectively and tactfully with all types of diverse personalities
- Enhanced knowledge of the Bank’s various products, associated forms, and use of those forms
- Working knowledge and experience on the teller line and/or CSR platform
- Able to make sound, effective judgment calls as needed
- Ability to maintain composure under pressure.
United States
