(native Japanese) Customer Support Consultant (Yokohama, remotely)

If you are interested in the latest trends in technology, joining a team that provides leading hardware, software, or SaaS solutions could be the perfect opportunity for you. Working with diverse colleagues from various professional and cultural backgrounds who speak over 60 languages can be an exciting experience. As a Customer Support Consultant at "X Team," you will kickstart your career in the Tech industry, receiving cutting-edge and agile training to acquire technical and business knowledge to deliver seamless experiences to users worldwide. Here's what you need to know:

• Stay informed about cutting-edge technology.
• Focus on delivering top-notch customer satisfaction.
• Become an expert in digital banking platform and strive for continual growth.
• Provide omni-channel support via phone and email.
• Communicate effectively with developers and related departments of various IT companies.

Additional Tips for Applicants:

• Demonstrate fluency in Japanese and English, preferably at a native or business level.
• Show passion for continuous self-improvement.
• Highlight your skills in data analysis and research.
• Showcase your customer-oriented approach.
• If applicable, emphasize experience with CRM systems and customer support.
• Previous communication experience with native speakers and participation in international exchange programs are pluses.
• Emphasize flexibility, high compensation, and bonuses available at SupportYourApp.
• Mention any interest in sports events and team-building activities.
• Highlight any remote work experience you may have.

If you resonate with our commitment to making the world a happier place and value a workplace that prioritizes both customers and teammates, visit our website for more details and consider sending us your English resume to showcase your exceptional skills. We are a family that values each individual's growth and are dedicated to providing a fulfilling work environment for everyone.