We are looking for an additional On-Call Appointment Clerk to support our growing customer base. If you have a strong work ethic, a “do whatever it takes” attitude, and can thrive in a family work environment – this is the job for you! Apply today to begin your journey with an established, reputable, family-oriented company that values its employees’ opinions and contributions!
Responsibilities
Answer inbound phone calls and respond to email inquiries
Perform outbound calls with existing customers
Create service tickets and schedule appointments accurately
Review customer account information.
Strong English verbal and written communication skills
Attention to detail and accuracy a must
Excellent email handling skills
Strong customer service focus with the ability to empathize as well as prioritize customers' needs
Must be able to multi-task
Solid sales acumen
Minimum typing skills of 30 words per minute
Determination to succeed
Personal accountability is a necessity
Contact Center background preferred
Bilingual (Spanish) is a plus.
All your information will be kept confidential according to EEO guidelines.
EE&A is here to help provide emergency power generation products and services to customers in Ohio. Whether you need home standby generators, primary power for industrial use or generator sales and service, we build, integrate and warrant entire power generation packages: generator sets, controls, transfer switches, paralleling switchgear, fuel tanks, enclosures and controlling software.
EE&A offers power generation systems and generator repairs using the necessary supporting equipment to residential, commercial and industrial based clients. We stock direct replacement parts for all of the equipment we service and can ship them direct from our warehouse or one of our suppliers for even faster support.
EE&A is a power generation company that provides emergency power generation products and services to customers in Ohio. They design, build, integrate, and warrant complete power generation packages including generator sets, controls, transfer switches, paralleling switchgear, fuel tanks, enclosures, and controlling software. EE&A serves residential, commercial, and industrial clients with home standby generators, primary power systems for industrial use, and comprehensive generator sales and service. They maintain a warehouse stocked with direct replacement parts for all equipment they service, enabling rapid customer support and equipment availability.