JOB SUMMARY: Increases mortgage loan portfolio by developing business contacts; attracts mortgage customers; evaluates, authorizes, or recommends approval of real estate loans; and advises borrowers on financial status and methods of payments. Conducts mortgage loan sales outside of the office, in the field, administering interactions with both potential and existing customers.
ESSENTIAL FUNCTIONS:
- Works within specified limits to approve loans for mortgage customers, and refer loan applications outside those limits to senior management/loan committee for approval.
- Meets mortgage loan operational standards by contributing mortgage loan information to strategic plans and reviews; implements production, productivity, quality, and customer service standards; and resolves problems as needed.
- Attracts new mortgage loan applications by developing relationships within the community, specifically with the real estate community; making sales calls to prospective customers.
- Approves mortgage loans by examining application and supporting documentation; estimating credit-worthiness; and calculating repayment risk.
- Completes mortgage loans by monitoring collection, verification and preparation of mortgage loan documentation; schedules and completes mortgage loan closing.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
- Attends chamber and civic meetings to expand network contacts; work with other mortgage loan officers to contact individuals, realtors and builders.
- Maintains up-to-date knowledge of FHA, VA or conventional loan rules, regulations and guidelines through a combination of educational classes, correspondence courses on the job training and webinars/seminars.
- Protects bank’s image by keeping mortgage loan information confidential.
- Performs other duties as assigned.
PREFERRED EXPERIENCE AND QUALIFICATIONS:
- Bachelor’s degree preferred or equivalent work experience.
- Prior lending experience
- Call Center experience
- Sales and service-oriented
- Proficiency in MS Office and mortgage software
- Comprehension of lending procedures.
- Ability to function independently in a multi-task environment as well as part of a team.
- Ability to analyze information and make informed decisions.
- Strong organization skills and detail oriented.
- Must exhibit professionalism.
