Patient Data Coordinator and Analyst

Description

Title: Patient Data Coordinator and Analyst

Location:

• Fully remote with travel requirements
• May live anywhere in the U.S.
• Preference for living in Los Angeles metro area
• If living in Los Angeles, meet once every 2 weeks in-person
• If living outside Los Angeles, travel to branch offices in Los Angeles, CA, or Virginia Beach, VA, for one week each quarter
• Travel up to 6 times internationally: each trip is 2-weeks to Asia, Africa, or South America

Description:

This position requires an interest in data collection and data management, and a thirst for working internationally.

Responsibilities:

Validate and manage data from Operation Smile patients, volunteers, and metrics for our organization’s performance. Data must be collected, cleaned, validated, analyzed, and presented. Data is collected in paper, PDF and electronic formats. This position requires managing relationships with employees and volunteers worldwide to obtain data. Operation Smile is creating innovative apps/programs to collect data and photos. You will help design and test these tech solutions. We aim to understand the patients we serve to deliver better care.

Responsibilities and Duties:

Acquisition of Patient and Volunteer Data

• Direct the retrieval of scanned patient charts (PDF) and patient images from program coordinators.
• Ensure scanned charts and pictures received are complete
• Design surveys to update volunteer data
• Work with volunteer management team to collect volunteer data

Validation of Data

• Patient data from medical chart, volunteer data, or any other institutional data
• Direct Remark data validation process on scanned paper charts
• Direct the review and correction of flagged errors generated by Remark software using approved/appropriate methodology
• Follow established error resolution protocols, as necessary

Validation of Patient Data: Patient Photographs

• Support the review (and correction) of patient images for completeness and labeling accuracy using approved methodology
• Follow established error resolution protocols, as necessary

Dataverse Update

• Guide process to ensure prompt uploads of properly validated data to cloud databases (e.g., Dataverse) and other data platforms
• Liaise with OS vendors to ensure data upload completion

Data Accountability - Retrieval and Storage

• Oversee proper data storage on OS local data storage platforms (SharePoint)
• Execute data management task as required.

Data Entry (As required)

• Direct manual data entry process into excels, databases, or scan-tron (Remark) spreadsheet template as needed
• Develop data entry plans and protocols.

New App and Program Implementation

• Help design new data collection apps and programs for institutional data
• Pilot and educate usage of above apps internationally

Relationship Building and Leadership

• Build relationships with employees in other countries to collect data
• Teach others worldwide how to use data collection systems
• Work with two other data analysis on the team to complete projects
• Communicate with other employees in non-technical departments worldwide, e.g., medical volunteers, data collectors, and medical mission managers

Requirements

Education: Bachelor’s degree required

Time Commitment: Full time

Personal Qualities:

• Self-motivated
• Creative/out-of-the-box thinker
• Flexible
• Naturally analytical and organized
• Sense of humor

Technical Requirements:

Basic Statistical Programming

• R (or equivalent) programming experience for data cleaning and validation (Python, SAS, Stata, SQL etc.)
• Make basic charts (scatter, bar, histogram, etc.)
• Dashboard construction using Microsoft Power BI and/or R
• Preferred but not required: Knowledge of simple associations (correlation coefficients, univariate/multivariate regression, etc.

Data and Statistical Expertise

• Basic knowledge of excel spreadsheet
• Extreme proficiency in working with simple databases (excel) and database user interfaces
• Detail-oriented and organized regarding the quality and storage of data
• Survey creation and data extraction using online survey software, such as Qualtrics and REDCap

Data Validation & Management

• Proficiency in working with databases and database management, such as Excel and Microsoft Dataverse.
• Data cleaning and validation using R and Excel
• Detail-oriented and organized regarding the quality and storage of data

Data Collection

• Help collect patient and volunteer data from our partners around the world in paper and electronic formats
• Run scantron software to capture data from paper forms (OMR software)
• In-person data collection in other countries using the tools we create
• Design data collection tools and validated surveys. Experience with survey software/apps, such as Qualtrics and REDCap, is preferred