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Payment Processing - Support Agent

Blaze logo

Location
Brazil
Blaze

Job Description

We are Blaze, the fastest-growing casino in LATAM.

Blaze.com was born in 2019 as a result of a handful of entrepreneurs who not only had a knack for entertaining others but also an affinity for the iGaming industry. They teamed up and built a new product, setting the bar to an all-new high. Now in just two years, we have created a new category in iGaming by combining social and real-money gaming! We currently have 2,000+ games and 2,000,000+ registered players. Naturally, we can't do all of this as well as all the exciting things we have lined up for the years to follow without the living legends that make our business the success it is today.

A great opportunity for an Payment Processing - Support Agent to join an exciting, growing group of passionate Internet professionals based all around the world.

Requirements

  • Acquires and applies job skills and learns company policies and procedures
  • Completes assigned tasks
  • Receives detailed instructions and follows established procedures
  • Perform all other support duties as may be required from time to time
  • Works under close supervision
  • Ability to multitask, prioritize and manage time effectively
  • Proficient in computer applications especially MS Excel or Google Sheets
  • Must be able to communicate and write in English
  • Able to work in shifting schedule and public holidays

Benefits

  • 100% Remote work
  • Shifting schedule varies for 24 hours / 7 days a week operations coverage, up to 44 hours per week

Advice from our career coach

As a Payment Processing - Support Agent at Blaze, you will play a crucial role in ensuring smooth operations for a rapidly growing iGaming company. To stand out as an applicant, here are some key tips:

  • Acquire and apply job skills quickly, demonstrating adaptability and a willingness to learn company policies and procedures.
  • Efficiently complete assigned tasks and follow detailed instructions, highlighting your attention to detail and ability to work under close supervision.
  • Showcase your ability to multitask, prioritize, and manage time effectively, essential skills for a fast-paced and dynamic work environment.
  • Demonstrate proficiency in computer applications, especially MS Excel or Google Sheets, to showcase your technical abilities.
  • Highlight your strong communication and writing skills in English, as well as your flexibility to work in shifting schedules and on public holidays.
  • Emphasize your experience in customer support or a similar role, showcasing your dedication to providing excellent service to customers and colleagues.

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About the job

Nov 4, 2024

Contractor

  1. BR Brazil
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