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Sr. Technical Service Engineer

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Location
United States
BASF

Job Description

Now hiring! Sr. Technical Service Engineer

Remote- based in Michigan, Ohio, Indiana or Kentucky.

Pay Range: $XX - $XX

We are looking for a Sr. Technical Service Engineer to join our PM team.

Come create chemistry with us!

The Performance Materials division is at the forefront of the much-needed sustainability transformation in plastics. Our experts co-create products with customers to bring innovations to major industry sectors such as transportation, consumer goods, industrial applications, and construction.These solutions contribute to a sustainable future by pushing the boundaries in thermal resistance, robustness and lightweight applications.

We are seeking a professional like you as a field-based Sr. Technical Service Engineer to provide technical support to both internal and external customers for our Engineering Plastics business.

In this role, you will be required to network and effectively communicate internally with other technical groups and the Engineering Plastics Commercial teams in support of our customers technical needs.

Developing relationships and trust at our direct customer base (processors) and our indirect customers (OEMs and Tiers) is critical. In this role, you will be the subject matter expert for the processing of thermoplastic resins and compounds.

As a Sr. Technical Service Engineer, you create chemistry by...

  • Successfully engaging across the various groups withing Engineering Plastics to ensure prompt and timely technical solutions for all customers.
  • Leveraging your communication skills and proficiency in Microsoft Office to provide best-in-class, timely technical support and solutions to both internal and external customers.
  • Pro-actively operating effectively and efficiently in a fast-paced environment with minimal oversight to support growth at customers as a technical solutions provider.

If you...

  • Possess a Bachelor’s degree in Plastics Engineering, Polymer Science, Chemical Engineering, Chemistry, or equivalent.
  • Have thorough knowledge of all thermoplastic resins and compounds.
  • Have a minimum of 5 years of experience in injection molding processing and injection molding tooling.
  • Are able to travel (at times >50% of the time).
  • Are experienced with Project management, troubleshooting, and root cause investigation skills.
  • Possess a high degree of interpersonal skills for customer interactions supporting OEMs, Tiers, and Processors, with the focus on relationship building and trust.
  • Are able to work independently and pro-actively with broad goals and objectives with minimal guidance. Also, strong verbal and written communication skills.
  • Are proficient with Microsoft Excel, PowerPoint, and Word.

Create your own chemistry with you@BASF

At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.

Just some of the many benefits we offer include:

  • Flexible work arrangements whenever possible
  • Highly competitive retirement savings plan with company match and investment options
  • Well-being programs that include comprehensive mental health support for you and your household family members
  • Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
  • Back-up child and elder care with discount programs for families of all ages and stages
  • Mentoring and career development opportunities that allow you to share, learn, and thrive
  • Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
  • Employee crisis support for when the unexpected happens
  • Access to our BASF wine cellar, employee discounts, and much more!

About us

As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!

At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.

Belong to Something Bigger. #belongatBASF

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact [email protected] to report fraud.

Pay transparency

BASF is committed to pay transparency practices. The competitive Pay Range for this role is $xxx - $xxx. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.

Equal employment opportunities

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis.

Advice from our career coach

Review: As a Sr. Technical Service Engineer at BASF, you will play a critical role in providing technical support to both internal and external customers. To stand out as an applicant for this role, you need to have a deep understanding of thermoplastic resins and compounds, along with extensive experience in injection molding processing and tooling. Your ability to develop relationships with customers and effectively communicate internally with technical groups and commercial teams will be crucial in this role. Additionally, being able to work independently, proactively, and with minimal guidance is essential for success in this fast-paced environment.Tips for Applicants:- Possess a Bachelor’s degree in Plastics Engineering, Polymer Science, Chemical Engineering, Chemistry, or equivalent- Demonstrate thorough knowledge of thermoplastic resins and compounds- Showcase a minimum of 5 years of experience in injection molding processing and tooling- Highlight your ability to travel, sometimes more than 50% of the time- Emphasize your experience with project management, troubleshooting, and root cause investigation- Showcase strong interpersonal skills for customer interactions and relationship building- Highlight your proficiency in Microsoft Excel, PowerPoint, and WordAt BASF, the opportunity to drive innovation and contribute to building a more sustainable future awaits the successful applicant for the Sr. Technical Service Engineer position.

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About the job

Sep 5, 2024

Full-time

  1. US United States
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