Role Overview
Join our team in Greece as a Portuguese-speaking Customer Service Expert and develop your career in customer service while enjoying the lifestyle benefits of living in Greece.
What You Will Do
Deliver excellent customer service to Portuguese-speaking clients via phone, email, and chat channels, handle customer inquiries, resolve complaints, and troubleshoot issues effectively and professionally.
Why It Might Be a Fit
Fluency in Portuguese, strong communication, interpersonal, and problem-solving skills, ability to work efficiently under pressure, and flexibility to work various shifts are required.
Requirements
Fluency in Portuguese (both spoken and written)
Previous experience in a customer service role
Strong communication, interpersonal, and problem-solving skills
Ability to work efficiently under pressure
Familiarity with CRM systems and basic computer skills Benefits
Competitive Monthly Salary
Fully Paid Training
Fully Paid Relocation Package
Health Insurance
2 Extra Salaries Per Year
Mercier Consultancy is a customer service and sales staffing consultancy that recruits multilingual professionals for client-facing roles. The company specializes in placing German-speaking, Portuguese-speaking, and Dutch-speaking customer service representatives and sales agents across various industries including FMCG and green energy. They facilitate remote work opportunities and international relocation packages for candidates, operating across multiple locations including Greece. The company focuses on connecting language-fluent talent with customer service and sales positions in competitive markets.
