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Premium Auditor Trainer/QA Reviewer

ARM

Location
United States
Base Salary
65k-75k USD
ARMStrong Receivable Management

Job Description

ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, NEIS, CP Audits, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

NEIS is seeking an Auditor Trainer/QA Reviewer as we continue to grow our team! Auditor Trainer/QA Reviewers help train new auditors to NEIS and act as a mentor during their training period.

Job Responsibilities:
  • Participate in conducting either classroom or virtual training sessions for new hires as needed
  • Conduct quality review of the trainees’ work as they complete audits during the training process
  • Provide review-mentoring for new hires that complete the training program as they progress
  • Provide feedback to the new hire’s manager and training management based on the trainee’s progress
  • Assist with regular review work as necessary
  • Assist as a back- up as necessary to the field rep inquiry help desk
Job Requirements:
  • Minimum of 7-8 years in premium audit as a field auditor or reviewer with some experience training field auditors
  • Excellent communication skills
  • Prior training experience
Compensation and Benefits:
  • Benefit package with health, dental, vision, life and disability coverage options
  • Generous paid time off policy and 7 paid holidays
  • Salary is $65,000 - $75,000 per year (DOE)
  • Weekly pay
  • 401(k) plan with company matching and immediate vesting
We look forward to you joining the team!

Armstrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Advice from our career coach

As an applicant for the Auditor Trainer/QA Reviewer position at NEIS, it is crucial to showcase your expertise in premium audit and training field auditors. Here are some tips to help you stand out:

  • Demonstrate a minimum of 7-8 years experience in premium audit as a field auditor or reviewer.
  • Highlight your excellent communication skills, essential for conducting training sessions and providing feedback.
  • Emphasize any prior training experience you have, as this will be a significant advantage.
  • Showcase your ability to conduct quality reviews of trainees' work and provide valuable feedback to help them progress.
  • Illustrate your willingness to assist with regular review work and act as a backup for the field rep inquiry help desk.
  • Ensure your resume clearly reflects your experience in conducting training sessions and supporting new hires in their development.
  • Be prepared to discuss your approach to mentoring and training new auditors during the interview process.

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