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Product Operations Manager

Underdog Fantasy logo

Location
United States
Base Salary
80k-90k USD
Underdog Fantasy

Job Description

Hi, we’re Underdog!

We’re the fastest-growing sports gaming company ever.

We build innovative games and products for American sports fans.

Founded in 2020, our team built four of today’s most widely played fantasy games and recently launched our Underdog Sportsbook. We are the only sportsbook to ever launch on our own home grown technology, which allows us to build different and innovative experiences. We believe there’s so much more to be built for sports fans, and we’ll continue to win by building the best products and experiences for our customers.

The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.

At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.

About the role and why it’s unique:

  • Operations Management: Create and oversee daily schedules to ensure comprehensive coverage, optimize operational efficiency, and manage core sports leagues (NFL, NBA, MLB, WNBA, NHL, CFB, CBB)
  • In-Game Pick'em and Offering Development: Lead the in-game pick'em processes, curate and expand pick'em offerings, and collaborate with stakeholders to enhance user experience and engagement
  • KPI Analysis and Reporting: Understand, analyze, and report on key performance indicators (KPIs) across all pick'em sports to drive data-informed decisions and strategic improvements
  • Team Leadership and Mentorship: Mentor and manage junior staff, implement training programs, and foster a culture of continuous learning to build expertise in the fantasy sports business and live market coverage
  • Cross-Department Collaboration and User Feedback Integration: Work closely with other departments to align strategies, gather and incorporate user feedback, and stay updated on industry trends to maintain a competitive and innovative platform

Who you are:

  • A sports fanatic (NFL, NBA, NHL, MLB, Soccer, Golf, UFC, Racing, Tennis, eSports & more) who is knowledgeable about DFS and Fantasy sports
  • An analytical mindset and deep knowledge of multiple sports but specifically tennis
  • 3+ years of experience managing a team in the sports gaming industry
  • Commitment to being a true team player
  • Ability to work nights and weekends around the sports calendar with a flexibility around the NFL and NBA calendar
  • Interest in sports betting

Even better if you have:

  • Prior gaming/sports betting experience with proven track record
  • Prior startup experience
  • Data skills / SQL
  • Ability to work West Coast hours
  • Experience and Expertise with the NBA

Our targeted compensation rate for this position is between $80,000 and $90,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we're willing to negotiate.

What we can offer you:

  • Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
  • 16 weeks of fully paid parental leave
  • A $500 home office allowance
  • A connected virtual first culture with a highly engaged distributed workforce
  • 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

This position may require sports betting licensure based on certain state regulations.

Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.

Advice from our career coach

To be a successful candidate for this role at Underdog, it is essential to showcase your passion for sports and sports gaming, as well as your ability to lead and manage teams effectively. Here are some specific tips to help you stand out:

  • Show a deep understanding and passion for a variety of sports, especially NFL, NBA, NHL, MLB, and tennis.
  • Highlight your experience in managing teams within the sports gaming industry, showcasing your leadership skills.
  • Demonstrate your analytical mindset and ability to analyze and report on key performance indicators (KPIs) to drive strategic improvements.
  • Emphasize your ability to collaborate cross-departmentally, integrate user feedback, and stay updated on industry trends to maintain a competitive platform.
  • If you have prior gaming/sports betting experience, a proven track record, data skills (such as SQL), or expertise with the NBA, be sure to highlight these qualifications.

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