Senior Product Operations Manager - US Payroll

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Responsibilities:

• Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience.

• Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development.

• Seek information and contribute to the building and shaping of our product, solving conceptual problems along the way.

• Drive major company launches and global rollouts, ensuring successful product deployments.

• Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements.

• Identify root causes of issues and develop effective solutions to address them.

• Design and implement complex operational systems and processes to optimize product operations.

Requirements:

• Minimum of 5 years of experience in product operations, product management, or a closely related operational role working closely with product and engineering teams.

• Hands-on experience working within payroll/payments/fintech is a must for this role

• Solid analytical skills (data driven)

• Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases.

• Strong stakeholder management skills, with the ability to push back when necessary, build strong relationships, and effectively manage multiple stakeholders.

• Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements.

• Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions.

• Strong multitasking skills with the ability to manage multiple priorities simultaneously.

• Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done.

• General technical knowledge of software development processes and systems (experience in designing and building and/or maintaining integrations is a significant advantage).

• Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and excellent presentation skills.

• Prior experience in a fast-paced, product-driven tech company and payroll is a huge advantage

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.