Program Manager I

At Jamf, people are at the core of everything we do. We do what’s right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.

Jamf offers remote and hybrid positions. Depending upon the role, work in the office, connect 100% remote from your home, or find the blend that works best for you.

This role is based in the United Kingdom. We are only able to accept applications for those based in the United Kingdom or have sponsorship to live and work in the United Kingdom.

What you'll do at Jamf

At Jamf, we empower people to be their best selves and do their best work.

The Program Manager I will manage and provide visibility into programs, including customer facing and/or internal programs. They will be adept at working cross-functionally, with teams as well as with other departments. This role will coordinate people and processes to ensure that our programs are delivered on time and produce the desired results.

They will be the go-to person for everything involving a program’s organization, timeline, and reporting. This will include working with stakeholders to set deadlines, assign responsibilities and monitor and provide updates regarding the status of programs.

The ability to lead programs and projects of many sizes, coordinate, implement best practices, create and manage centralized dashboards, communicate issues/risks/team progress will be critical to success.

What you can expect to do in this role:

• Responsible for the alignment, coordination and communication of projects and programs, releases, integrations and migrations, rollout of new tooling, and other programs as needed to support the Jamf portfolio.
• Drive and coordinate tasks/ dependencies/ roadblocks across the Jamf portfolio.
• Develop detailed project and program plans to monitor and track progress
• Independently conduct program intake and requirement sessions in order to define project or program scope and objectives, involving all relevant stakeholders.
• Manage changes to the project or program scope, schedule and costs with communication plan to stakeholders.
• Facilitate stakeholder alignment/status meetings & portfolio communication.
• Escalate issues / risks / decisions to management.
• As change occurs, new issues arise or scope increases:
• Gather and communicate dependencies/impacts.
• Assist in facilitate tradeoff conversations with stakeholders and project or program teams.
• Drive and coordinate change control for changes within our tooling across the Jamf Portfolio
• Create weekly centralized dashboards to communicate issues/risks/stats by project and track of work.
• Support an organizational culture that fosters quality, collaboration, high morale and productivity.
• Ensure resource availability and assist with coordination of resources
• Establish and maintain relationships with third parties/vendors and internal stakeholders pertaining to scope, timeline or resources.
• Contribute to the PMO by creating documentation templates, attending trainings and team meetings, and support other team members as needed.

What we are looking for:

• Minimum of 2 years of project or program management experience (Required)
• Working knowledge of JIRA, Confluence (Preferred)
• Scrum and/or agile training (Preferred)
• Working knowledge of Aha!, Domo, SalesForce, monday. com (PD&D Preferred)
• Working knowledge of Service Now SPM and/or other Project & Portfolio Management (PPM) tools. (ETO Preferred)
• Experience managing external vendor relationships (Preferred)
• Self-starter with excellent business/financial acumen

EDUCATION & CERTIFICATIONS

• 4 year / bachelor's degree or 10 years of relevant experience (Preferred)
• PMP, PRINCE II PMP, CAPM or equivalent certification (Preferred)

Why Jamf?

• Named a 2022 Best Workplace in Technology by Great Place to Workand Fortune Magazine
• Named a 2023 Best Workplaces for Women™ by Great Place to Workand Fortune Magazine
• Named a 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine
• We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees!
• Our volunteer time off allows employees to support and give back to our communities.
• We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.
• 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).

What is a Jamf?
You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing.

What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf’s purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.

We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology – freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf