Program Manager II - Interviewer Excellence

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

The Talent Programs team at Coinbase is responsible for defining our hiring strategy & processes, and keeping the recruiting engine running efficiently and with the highest quality. We partner cross-functionally daily with Talent, People Analytics, HR Tech and People Ops to bring our programs and initiatives to life. We don’t just wait for things to happen; we are always looking around the corner and taking action. Innovation is our game; we're always searching for smart, practical ways to do better work. When the unexpected hits, we're on it, tackling problems head-on.

What you’ll be doing (ie. job duties):

• Enhance Interviewer Effectiveness: Develop and implement Interviewer Programs by identifying and training Bar Raisers to ensure high-quality interviews and hiring decisions.
• Drive a Compliant Interview Process: Establish and maintain Interviewer Standards & Training to continuously improve the quality and consistency of interviews across the organization, resulting in better hiring outcomes. Ensure Interviewer compliance with scorecard guidelines and standards, conducting regular audits and providing feedback to drive accuracy and fairness in evaluation processes.
• Optimize Interviewer Capacity: Analyze interview workload and resource allocation, ensuring efficient utilization of interviewers' time and expertise. Help predict where interview capacity would become a blocker to delivering for the business.
• Ensure Interviewer Calibration: Lead Interviewer Align interviewers' assessment criteria, reducing bias and ensuring a consistent evaluation of candidates' qualifications and enabling the growth of a talent dense organization.
• Help Build a Talent Dense Organization: Collaborate with executives and stakeholders to continuously improve the Executive Offer Review processes and tools, ensuring alignment with talent density goals and maintaining a high standard for hiring at Coinbase.
• Drive Continuous Improvements: Evaluate and improve processes and tools related to the interview and offer processes, tools and technology to drive efficiency and effectiveness in talent acquisition.

What we look for in you (ie. job requirements):

• 5+ years of recruiting experience and expertise
• 2+ years of experience leading impactful programs and delivering results with clear success metrics
• Demonstrated experience taking a project/program from inception to completion
• Demonstrated ability to build trusted relationships with stakeholders
• Highly motivated to try new things and not afraid to challenge common practices
• Proven experience utilizing data and feedback to develop new and/or innovate existing processes
• Ability to adapt communication style to reach various audiences and build deep relationships with people from a range of backgrounds
• Ability to think clearly under pressure, both autonomously and in team environments
• Embraces the use of innovative tools and solutions such as generative AI to optimize the process and drive high impact outcomes

Nice to haves:

• Prior experience managing the interviewer programs for other technology organizations

PID #P60167

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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