Overview of Process and Role: Project Manager
Description: travel onsite to manage the set up Wander's world-class luxury vacation rentals.
Hard Requirements:
Based in the Central United States
Ability to travel to onsite projects setting up Wander Homes 2 weeks a month in M-F setup slots
Professional Project Management experience being onsite for a physical install : : ie construction, interior design install, new hospitality locations, stage/venue set ups .
Role Summary:
Project Managers are responsible for transforming homes to meet Wander's luxury "hotelification" standards for short-term vacation rentals. This involves installing standardized amenities and optional add-ons, ensuring properties meet the brand's premium criteria.
Process:
1. Assignment and Scheduling:
- Homes are assigned to Project Managers based on regions and schedules, with two M-F setups per month.
- Assignments include tentative dates, typically at least four weeks out, adjusted based on property availability.
2. Work Schedule:
- Two Weeks On the Road (Monday to Friday):
- Travel to assigned properties and stay on-site during setup.
- Oversee the installation of amenities, coordinating with cleaning crews and moving companies.
- Change WiFi passwords, link smart locks, create home guides, and ensure marketing listings are accurate.
- Two Weeks at Home (Monday to Friday):
- Work remotely to prepare for upcoming setups.
- Review project details, order necessary items, and coordinate logistics.
- Schedule onboarding calls and handle pre-setup tasks such as verifying property details and liaising with the permitting team.
3. Preparation:
- Receive project details from owner relations, including estimated order sheets of standardized amenities, approved logistics costs, and contracts.
- Review documents and send them to Project Management Coordinators to draft orders in the ordering system.
- Work with the permitting team to ensure short-term rental permits are in place.
4. Onboarding Call:
- Conducted by owner relations with the homeowner and Project Manager to confirm planning details.
- Review standardized amenities based on home's size, rooms, and estimates.
- Confirmed dates and permitting approvals trigger order placement.
5. Ordering and Logistics:
- Place orders within 60 days of confirmed setup dates.
- Schedule movers, receiving warehouse, and cleaning crews with help from Project Management Coordinators.
- Create a project in the project management software to track tasks and ensure all preparations are on schedule.
6. Standardized Amenities:
- Install Wander branded line of sheets, linens, robes, and technology.
- Create the home guide for Concierge and Property Management, and Optional add-ons include home improvements, and light construction.
7. Interior Design Projects:
- For specialized setups (1 in 10), collaborate with the design team for design renders and coordinate with homeowners.
Team and Culture:
- Team Size: 8 Project Managers, expanding to 10, aiming for 20.
- Work Schedule: No active setups during Christmas, New Years, Thanksgiving, and Independence Day. PTO is manager-approved.
- Compensation: Based on experience.
- Career Progression: Opportunities include regional management and specialized project teams, based on proactive performance.
- Company Context: Wander is a growing startup with plans for international expansion and new product offerings, backed by investors like Redpoint Ventures.
Meetings and Collaboration:
- Weekly team meetings every Tuesday at 9am Pacific.
- Emphasis on problem-solving, celebrating wins, and improving processes.
Ideal Candidate:
- Proactive, positive, gritty, with interests in construction, architecture, travel, adventure, and leadership.
This role offers significant impact potential, requiring effective cross-department collaboration and a proactive approach to project management. The alternating schedule ensures a balance between on-site execution and remote preparation, enabling efficient and high-quality project completions.
United States
