ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency — we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.
Our USA-client provides procurement oversight and purchasing services to Long-Term Care (LTC) facilities and Skilled Nursing Facilities (SNFs), ensuring cost control, compliance, and efficient sourcing across multiple locations.
We are seeking a Purchasing Coordinators to support facility purchasing operations. This role requires strong communication, sound judgment, and the ability to think critically when reviewing and processing purchase requests
PLEASE NOTE:
Working Hours: This role requires you to work EST hours Mon - Fri from 9am to 6pm EST(3:00 PM to 00:00 AM South African time - subject to change in accordance with daylight savings in the United States).
Public Holidays: This role requires you to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
Work Environment:This is a fully remote working role.
Key Responsibilities:
Receive and review purchase orders submitted by healthcare facilities through the system, ensuring budget compliance, availability (including backorders), appropriateness, and alignment with purchasing trends before processing.
Manage and resolve tickets for non-catalogue items by communicating with facilities, sourcing required products, obtaining ownership approval, and completing the purchase process.
Monitor facility equipment rentals by tracking usage, ensuring items are not misused, maintaining rentals at minimum required levels, and coordinating timely returns.
Process electronic invoices within the system by matching them to purchase orders and syncing with the accounting software; investigate and resolve any discrepancies or mismatches.
Requirements
Knowledge of purchasing or procurement processes.
Exposure to healthcare facilities, Long-Term Care (LTC) facilities and Skilled Nursing Facilities (SNFs)
Comfortable navigating systems and software.
Working knowledge of MS Office and Outlook, Excel skills required.
Key Skills
Excellent written and verbal communication skills.
Strong critical thinking and problem-solving ability.
Logical judgment and attention to detail.
Ability to think “outside the box” and apply concepts across scenarios.
Fast learner with quick mental processing.
Highly organized and detail-oriented.
If you are not contacted within 14 working days, please consider your application unsuccessful.
ISTA Personnel Solutions is a fast-growing global Business Process Outsourcing (BPO) company that operates as a dedicated extension of US-based clients' teams, providing skilled remote professionals to support daily operations. Rather than functioning as a traditional recruitment agency, the company delivers high-quality service with precision, efficiency, and a personal touch. ISTA specializes in supporting various client campaigns and operational workflows, particularly for USA-based organizations across industries including healthcare, insurance, and customer service. The company leverages a South Africa-based workforce to provide 24/5 support aligned with US business hours and operational needs.
