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Remote Document Processor

C

Location
United States
CSC

Job Description

Client Service Representative- Service of Process

Remote

Monday-Friday 9am-6pm (local time)

We’re hiring Client Service Representatives for our Corporate and Legal Services department. Particular services of this team includes researching and processing legal documents and conducting online research. Our Client Service Representatives are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.

We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®

Some of the things you’ll be doing:

  • Reviewing and processing legal documents
  • Completing data entry of customer information
  • Fulfilling customer orders with various jurisdictions
  • Sending accurate results to customers in a timely manner
  • Problem solving issues related to customers and documentation
  • Provide excellent customer service to internal and external customers
  • Electronic filing and retrieval of documents

What technical skills, experience, and qualifications do you need?

  • Ability to work in a fast-paced environment
  • Attention to detail
  • Strong comprehension and critical thinking skills
  • Superb organizational and time management skills
  • Ability to navigate quickly across multiple systems
  • Strong Computer skills
  • Effective written and verbal communication skills

Preferred Qualifications:

  • Transactional or administrative experience (reviewing and evaluating documents)
  • Business to Business Customer Service Experience
  • Legal Compliance experience
  • Proficiency with Microsoft Office

#CSC

#CSCCareers

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Candidates for this position must be eligible to work without sponsorship.

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

Advice from our career coach

A successful applicant for the Client Service Representative position in Service of Process should know that this role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. To stand out as an applicant, showcase your problem-solving abilities, customer service experience, and proficiency in Microsoft Office. Here are some specific tips to help you stand out:

  • Demonstrate your ability to review and process legal documents accurately
  • Highlight your experience with data entry and customer order fulfillment
  • Showcase your excellent written and verbal communication skills
  • Emphasize any transactional or administrative experience you have for evaluating documents
  • Discuss your experience in business-to-business customer service and legal compliance
  • Detail your proficiency in navigating multiple systems quickly
  • Provide examples of how you have handled customer inquiries and resolved issues efficiently

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About the job

Nov 2, 2024

Full-time

  1. US United States
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