Summary
The Revenue Operations Manager is responsible for owning and optimizing revenueoperations across Marketing, Sales and Customer Success, ensuring alignment,consistency and visibility across the full revenue lifecycle. This role manages thesystems, processes and data that support go-to-market execution, with primaryownership of HubSpot and related tools. The Revenue Operations Manager partnersclosely with go-to-market leaders to improve funnel performance, enable accurateforecasting and reporting and drive scalable, efficient revenue operations.
Essential Job Functions and Responsibilities
Under minimal supervision, the Revenue Operations Manager manages and enhances HubSpot and related revenue systems to support go-to-market operations and organizational growth.
Owns revenue operations processes across the full customer lifecycle, ensuringclear handoffs and operational consistency between teams
Administers and optimizes HubSpot CRM across Sales, Marketing and CustomerSuccess
Builds, refines and maintains workflows, automations, sequences and leadnurturing processes to support revenue operations
Ensures data integrity through regular audits, data hygiene practices andenforcement of CRM standards
Creates and maintains dashboards, reports and performance insights to supportforecasting and decision-making
Manages lead, account and opportunity lifecycle processes including routing,segmentation, attribution and pipeline tracking
Oversees integrations between HubSpot and other SaaS tools such as Slack,LinkedIn, ZoomInfo and additional go-to-market platforms
Partners with Marketing, Sales and Customer Success leaders to translatebusiness needs into scalable systems and processes
Provides reliable funnel, pipeline and performance insights to support revenueforecasting and operational planning
Troubleshoots system issues, resolves errors and coordinates with HubSpotsupport and external vendors as needed
Trains and supports end users on CRM and revenue operations processes,documenting standards and reinforcing best practices
Maintains data governance standards and supports compliance with applicablesecurity and privacy requirements
Monitors system performance and identifies opportunities to improve workflows,reporting and user experience
Stays informed on HubSpot product updates and revenue operations bestpractices to continuously enhance effectiveness
Contributes to special projects and operational initiatives related to revenuegrowth and efficiency
Other duties as assigned by management
Qualifications
High school diploma or GED required; bachelor’s degree preferred● 4+ years of experience in revenue operations, CRM administration or go-to-marketoperations, preferably in a SaaS or high-growth environment
Strong hands-on experience administering and optimizing HubSpot CRM● Solid understanding of sales processes, marketing automation, customer lifecyclemanagement and revenue reporting
Experience managing CRM integrations, third-party GTM tools and data flows● Analytical mindset with experience building dashboards, reports and operationalinsights
Strong communication skills with the ability to partner cross-functionally andsupport end users
HubSpot certifications preferred but not required
Highly organized, detail-oriented and capable of managing multiple prioritiesindependently
Why SureCost?
Competitive salary
Health Insurance — 100% employer-paid for employees, 70% employer-paid for dependents
Low-cost Dental and Vision Insurance (employee-paid)
401(k) with 3% company match
Unlimited PTO/Sick/Flex time
The ability to make a real impact with a high growth company
EEOC Statement
SureCost is an equal opportunity employer, dedicated to a policy of non-discrimination onthe basis of race, color, religion, sex, national origin, ancestry, age, disability, or any othercharacteristic protected by law.
Disclaimer
Please note this job description is not designed to cover or contain a comprehensivelisting of activities, duties, or responsibilities that are required of the employee for this job.Duties, responsibilities, and activities may change at any time with or without notice.
