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Sales Development Representative

Vonage logo

Location
United States
Vonage

Job Description

Vonage Mission

We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services.

Why this role matters

As a Sales Development Representative you will be responsible for creating, identifying, and qualifying new sales opportunities. Your final goal will be to schedule meetings with qualified prospects, and pass them on to our Sales counterparts.

As a Vonage API SDR, you will be the very first point of contact a potential customer will have with Vonage API and play a vital role not only in generating sales pipeline, but helping us refine sales and marketing strategy based on your interactions and successes with prospects.

There are tremendous growth opportunities within this position and team; you will have a chance to learn and develop skills on B2B technology sales and marketing and more. We are growing rapidly and we expect our SDRs to grow to more senior positions across the organization as we gain experience and achieve higher levels of performance.

This position will be located remotely out of the western territory and can be located within the San Francisco, Las Vegas or Phoenix areas.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...

What you'll do

  • Performing inbound & outbound sales activities, and contact potential clients through phone/video calls, emails, LinkedIn or other channels;
  • Discovering new leads through creative internet research and social media monitoring/messaging, using LinkedIn Navigator and other sales tools
  • Qualifying customers based on a thorough knowledge of Vonage API platform products
  • Keeping meticulous and detailed notes updated in our CRM system;
  • Scheduling meetings and demos for our Account Managers;
  • Collaborating with marketing, account managers, and sales leadership to optimize performance
  • Achieve monthly targets number of qualified Appointments & new sales Opportunities
  • Develop and maintain territory plan with Account Managers from your assigned geography
  • Supporting Vonage API marketing efforts by assisting in online and other marketing campaigns

What you'll bring

  • Highly collaborative mindset who is a team player - our success is together, not alone.
  • Willingness to talk on the phone and on video with prospects
  • Ability to work at a fast pace to have as many meaningful interactions with prospects as possible each day
  • Goal-oriented mindset
  • Creativity around new ideas to help the team be successful
  • Autonomy and ability to make things happen without supervision or tight control
  • Keen interest in growing their career in tech
  • Excellent listening, verbal and written skills
  • Experience with Outreach, Salesforce, Lead to Opportunity Conversion preferred

What's required for application

  • 2 years of Sales Development / Lead generation and or sales experience in B2B environments, especially in the software industry preferred
  • CPaaS or SaaS experience a plus
  • Cold calling experience
  • Salesforce, Outreach and 6sense experience a plus
  • Enterprise/Key Accounts Outbound experience a plus

What's in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Advice from our career coach

As a Sales Development Representative at Vonage, it is crucial to understand the importance of creating, identifying, and qualifying new sales opportunities. To stand out as an applicant, here are some specific tips:

  • Utilize multiple channels such as phone, video calls, emails, and LinkedIn to contact potential clients.
  • Master the Vonage API platform products to effectively qualify customers.
  • Keep detailed notes in the CRM system to track interactions and progress.
  • Collaborate with cross-functional teams to optimize performance and achieve monthly targets.
  • Demonstrate a highly collaborative mindset and a willingness to talk on the phone and video with prospects.
  • Show a goal-oriented mindset, creativity, autonomy, and a keen interest in growing a career in tech.
  • Highlight any experience with Outreach, Salesforce, Lead to Opportunity Conversion, CPaaS, SaaS, cold calling, or Enterprise/Key Accounts Outbound, as these are all pluses.

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