Building the training, content, and tools sellers need to win. The Sales Enablement Manager designs and delivers the onboarding, training, content, and coaching programs that make sellers effective from day one and continuously sharper over time. This role partners closely with Sales Leadership, Product Marketing, and RevOps to ensure the sales team has the messaging, tools, and skills needed to execute the GTM strategy
Design and deliver new-hire onboarding curricula and ongoing skills-development programs for the sales team
Build and maintain playbooks, battlecards, and objection-handling guides in partnership with Product Marketing
Coach and reinforce sales methodology, messaging, and best practices through live and asynchronous training
Manage the enablement content library and learning platform ensuring materials stay current
Partner with Sales Leadership to identify skill and knowledge gaps, and design targeted interventions
Coordinate product launch enablement in partnership with the GTM Program Manager and Product Marketing
Measure and report on the impact of enablement programs on ramp time, quota attainment, and win rates
Protect company assets, systems, proprietary and confidential information in accordance with Foundever Associate Agreement
Proactively report actual or suspected ethics and compliance violations, vulnerabilities, security incidents and breaches in the confidentiality, integrity or availability of Information assets as per the Company’s policy
Qualifications:
Bachelor's degree in Business, Education, Communications, or a related field
5+ years of experience in sales enablement, sales training, or direct B2B sales
Demonstrated experience designing and facilitating training programs for adult learners
Strong content development and instructional design skills
Excellent facilitation, coaching, and cross-functional collaboration skills
Experience with enablement platforms and LMS tools
Certification or deep familiarity with a sales methodology (e.g., MEDDIC, Challenger, Command of the Message) Preferred
Prior sales strategy or sales enablement experience
Curriculum and content design
Facilitation and coaching
Sales methodology expertise
Cross-functional collaboration with Sales, Marketing, and Product
Enablement technology and content-platform management
Foundever is a global leader in the customer experience (CX) industry with 170,000 associates across the globe serving more than 750 of the world's leading and digital-first brands. The company provides innovative CX solutions, technology, and expertise designed to support operational needs for clients and deliver seamless customer experiences. Foundever operates significant office locations including a Sofia center employing over 800 people and supporting 32 languages worldwide. The company specializes in contact center operations, customer service delivery, and virtual care services including healthcare advisory and telehealth support.
