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Sales Manager

Fender logo

Location
United Kingdom
Fender

Job Description

Fender Musical Instruments Corporation is a world-famous brand with offices across the globe. Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally.

We have a unique opportunity for an Sales Manager to join our world-class global Marketing Team in the UK. The Sales Manager will primarily be responsible for selling Gretsch, Jackson, Charvel & EVH product lines into allocated Key Accounts whilst maintaining effective account management for all customers. They will be expected to be a product evangelist with a keen eye for detail, using data to recognise opportunities for commercial achievement. The Sales Manager will manage the end-to-end relationship between a dealer and the Fender Business, liaising with and owning the relationship and communications to and from all internal departments.

Main Responsibilities

  • Make regular sales calls to accounts in the assigned area and keep in contact between visits by telephone and e-mail.
  • Strive to achieve budgeted sales targets for the allocated sales area.
  • Establish and maintain positive working relationships with customers and potential new clients.
  • Responsible for all visual merchandising and product representation in-store and online to comply with company requirements and regulations.
  • Responsible via all channels for delivering product knowledge training to retail account staff on Company brands
  • Maintain control of dealers’ stock ensuring correct stock levels are maintained, new products are presented and exit strategies for discontinued products implemented.
  • Monitor and assist dealer accounts on promotions and rebate schemes, ensuring terms and conditions are adhered to.
  • Maintain a high level of product knowledge for the relevant product lines being sold.
  • Create long-term development plans for your dealer network, including growth drivers and associated contact strategy based on those projections.
  • Engage with dealers to propose channel effective plans that maximise the market potential
  • Work collaboratively with dealers to encourage and promote a future order focus
  • Build dealer knowledge of social campaign methods and co-partner with the dealer to create impactful social campaigns with key product activation
  • Strong knowledge of e-commerce mechanics, tools, and techniques to accelerate sales performance
  • Use FMIC tools to interact with dealers such as Show Pad to engage and inspire
  • Keep up to date on the latest channel trends and dynamics and apply this knowledge to dealer plans and interactions – relay these insights internally to drive corrective actions
  • Exploit opportunities to bring new players into the existing market to build the long term business pipeline
  • Manage a team of BDM’s

Person Specification

Essential skills, experience, and education:

  • Proven experience within a sales environment.
  • Knowledge of the Musical Instrument Industry.
  • Proficient in the use of Microsoft Word, Excel, and Outlook.
  • Ability to work on own initiative and be self-motivated.
  • Excellent interpersonal skills.
  • Effective communication skills, both written and verbal.
  • Ability to prioritise work and adapt to changing priorities.
  • Excellent organisational skills.
  • Driving licence.

Desirable qualities:

  • People Management experience.
  • Experience within a field sales role.
  • Ability to work flexibly to meet the needs of the organisation.
  • Knowledge of FMIC product lines.

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